Don't Count on Customer Retention

What do pump manufacturers have to do to keep or get your business? This market analyst says you want energy efficient pumps, zero emissions, condition monitoring, digital connections to asset management software, wireless and on-line monitoring. The author is from Frost & Sullivan, a market research firm. Let's help him out with inputs from real pump users.

The preceding article is a "sneak peek" from Pump Technology, a newsletter from GlobalSpec. To stay up-to-date and informed on industry trends, products, and technologies, subscribe to Pump Technology today.