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Emails Won't Delete

09/20/2016 10:43 AM

I received many emails on posts to CR4, here where I work, over the weekend (out on Monday - just now opening them) and three of them, all by the same person, not replying to posts by me, just would not allow me to delete them until I closed Outlook and re-opened it. Any idea what was going on???? I won't include the persons online ID unless someone is sure this is a problem caused by him/her, which I am doubting, as I've seen that ID before. Our company IT tech has never seen this before.

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#1

Re: Emails Won't Delete

09/20/2016 11:08 AM

..."HELPROOM ANSWER I suspect you may have a full deleted items bin, or your inbox is near its 2GB limit. Try emptying the Outlook Express Recycle bin. Also consider compacting the messages in your inbox (Tools, Options, Maintenance, Clean Up Now, Compact).

If this has no effect, your inbox may be corrupt. Paid-for tools are available that will delete and then recreate your inbox; if you'd prefer to fix the problem by yourself, follow the instructions given here."

http://www.pcadvisor.co.uk/how-to/software/how-to-delete-mail-in-outlook-when-it-just-wont-go-3247111/

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#3
In reply to #1

Re: Emails Won't Delete

09/20/2016 11:20 AM

I'd buy the full box idea, if the 40 or so other emails I received, some before, some after, hadn't deleted, but they did, and so did other ones received later today.

Once re-opened the suspect emails went right to the deleted "box" (the little garbage can). Note - I did not dump the other emails in there when I closed and re-opened, as I wanted to review before totally deleting, so it appears to have nothing to do with how much is in there.

I believe my IT department would not like me "fixing" Outlook on my own. I'll suggest that to them.

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#4
In reply to #3

Re: Emails Won't Delete

09/20/2016 11:40 AM

Do you have any filtering rules set up that might supersede the deleted items?

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#5
In reply to #4

Re: Emails Won't Delete

09/20/2016 1:07 PM

Company has filtering big time on incoming and junks them before I get them. After receipt - nothing. I've never put on any filters either, except for blocking a few annoying incoming.

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#2

Re: Emails Won't Delete

09/20/2016 11:11 AM

It sounds like a problem with your Outlook client. Have you tried accessing your account through your organization's webmail link? Give that a shot, although it wouldn't help if the problem is a full deleted items bin as SolarEagle suggested.

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#6

Re: Emails Won't Delete

09/20/2016 1:39 PM

A new windows update came to my desk on Friday. Could be something in it for outlook that caused it.

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#7
In reply to #6

Re: Emails Won't Delete

09/20/2016 1:43 PM

If so, there is nothing floating around on the internet about it yet. First thing our IT tech did, was what I did - Google the situation and see what others have said/done.

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#8

Re: Emails Won't Delete

09/20/2016 3:48 PM

Stumps me. One of my older computers at home has about 14,000 unread emails in the inbox, I want to set a record.

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#9
In reply to #8

Re: Emails Won't Delete

09/20/2016 4:28 PM
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#10
In reply to #9

Re: Emails Won't Delete

09/20/2016 4:36 PM

LOL! If you take a WIT fitting, and saw it in half, what do you have?

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#11
In reply to #10

Re: Emails Won't Delete

09/20/2016 8:30 PM

See my GSM post comment.

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#12

Re: Emails Won't Delete

09/20/2016 11:28 PM

A few months ago, my yahoo mail did the same thing. I cleared out my delete folder and a few CR4 emails wouldn't clear. Actually, let me correct that. They would disappear and then a minute or less they'd come back.

I never figured out what happened and the few emails remaining didn't bother me.

If you figure this out, let me know. I'd like to clear out the remaining emails.

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#13

Re: Emails Won't Delete

09/21/2016 8:03 AM

Yeah - thanks all. I think my Outlook is going downhill fast. Today I got notices of overdue meetings, one was 119 weeks overdue. All of them were most definitely removed from the calendar, well, 119 weeks ago for one, and various lengths of time for the others.

Help! IT Department - we got an issue here.

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#14

Re: Emails Won't Delete

09/23/2016 11:40 PM

~metadata causes inbox glitch~

google that

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#15

Re: Emails Won't Delete

09/24/2016 3:08 PM

I have the opposite problem at least temporarily on a laptop that is infrequently used. When Outlook is synchronizing inboxes (between devices?), I have had the entire content of folders like "projects" disappear, then reappear later.

Go figure.

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Autobroker (1); James Stewart (3); jdsighter (1); lyn (2); ozzb (1); Phys (4); SavvyExacta (2); SolarEagle (1)

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