Can someone help me with the following problem faced by me?
We manufacture autotransformers for industrial applications. While our transformers have been functioning without a hitch all over India, some time back we supplied some trial units to China.
However, we faced a unique problem - never faced before.
The autotransformer was rated 240 VAC input, 8 KVA full load rated for a maxm current of 33 amps. When the input MCB (rated 32 amps-D curve type) was switched ON when the transformer was UNLOADED (ZERO load at the output), the MCB tripped consistently. However, once in a while (say once in ten times) it did not trip. At times even a 63 Amp MCB tripped. Even replacing the transformer did not work. We are extremely confident that there is no fault in the transformer/s. Similar units are working perfectly normally in India (in thousands of numbers). Is it likely that this phenomenon has something to do with the FAULT LEVEL OF THE POWER SUPPLY SYSTEM? If someone can throw some light on this please. Also if any more details are required please write.
Thanks