Who uses the web, for how long, at what time of the day, and how many days a week.
Why? So companies can decide how much band width to set aside for regular customers and how much can be use by high demand but short time business activity such as a bank backing up account information around 2:00 during the day. They us a lot of band width for 45 minuites. Around 9:00 am the local bank computer make contact with the main server they use a lot of band width for 20 or 30 minuites.
Our access speed drops from over 3gig to 400 mb during those periods.
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