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Vanishing E-Mails in Outlook Express

12/05/2007 7:21 AM

USING OUTLOOK EXPRESS ON WINDOWS XP HOME EDITION, THIS STARTED A WHILE BACK, I HAD SET UP FOLDERS IN MY INBOX FOR VARIOUS SUBJECTS/CONTACTS. WHEN I PUT THE E-MAILS IN THEIR RESPECTIVE FOLDERS, I GO BACK IN LATER TO LOOK AT THEM AND THERE IS NOTHING IN THERE, THEY'RE GONE. CAN'T FIND THEM IN ANY FILE OR FOLDER, THEY JUST DISAPPEAR. THE ONLY TIME THEY DON'T GO AWAY IS WHEN I LEAVE THEM IN THE ORIGINAL IN BOX. I'M THINKING THERE IS SOMETHING IN THE SETTING OR OPTIONS THAT SOMEHOW GOT CHANGED THAT MADE THIS START DOING THIS BUT I HAVE NO IDEA. I'VE CHECKED EVERYTHING I KNOW HOW TO. ANY IDEAS?? COMMENTS/SUGGESTIONS WELCOME

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#1

Re: OUTLOOK EXPRESS PROBLEM, E-MAILS VANISH

12/05/2007 7:45 AM

Hello rickmoore69,

Just to mention that CAPITALS as used in your Post mean "shouting at the reader" in a Forum situation, and I'm sure you did not intend that.

Your Outlook Express is corrupted, either by some Windows Bug, or by malware (Virus/Trojan/Script/Adware/Worm etc).

So, what to do next, is to:

  1. Ensure you have all Malware items eliminated from your PC - remember that no Security Software gets it all,thus you need several, all working on a 24/7 "sentry" or "Guard" basis - along with daily/weekly full scans of the PC.
  2. Once you achieve (1) above, re-instal WinXP,using the same original instal disk. as "Repair Windows option", (If you use a different Windows Instal disk, you get a second lot of Windows installed onto the Hard Drive.
  3. Ensure you have a proper Software Firewall, not just relying on the "el cheapo" Windows Firewall.

Personally, I never use Outlook Express, because it is the email utility which "hackers" go for, as most folks use Outlook Express.

Outlook Express is a weak version, sadly rather full of Security holes and bugs, most of which the "hacker community" share between themselves, to make millions of Spam Zombie Computers all over the World.

One of the finest Email utility combinations is the use of

Mailwasher - get the free version here:

http://www.mailwasher.net/

Also the finest email client, Pegasus Email, from here:

http://www.pmail.com/

Both those were invented right here in New Zealand.

No malware of any kind, in either.

As an aside: Pegasus Email is generally used by the "hacker community", and they do not write malware for it, on the principle of "never manuring their own nest".

Do advise how you get on, back here, thanks....

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Commentator

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#2
In reply to #1

Re: OUTLOOK EXPRESS PROBLEM, E-MAILS VANISH

12/05/2007 7:50 AM

Sorry about the caps, the maintenance program here at work, I use caps for and forgot to turn it off. Thanks for the tips, looks like I'll need to do a backup and reinstall. I do have a new hdd, I may just put that in, format it and then make the old one a slave and copy what I want to keep to the new one. Finding the time to do it during the holiday season may be something else.....will advise when I get to it. Cheers!

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#7
In reply to #2

Re: OUTLOOK EXPRESS PROBLEM, E-MAILS VANISH

12/06/2007 4:38 AM

....and your keyboard will allow commas and stops without going out of capitals?

You never look at the screen?

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#8
In reply to #7

Re: OUTLOOK EXPRESS PROBLEM, E-MAILS VANISH

12/06/2007 9:10 AM

Andy, Maybe he didn't know he was yelling. Give him a break. and on my computer CAPS LOCK WILL STILL DO ,,, AND .... without going out of capitals.

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#10
In reply to #8

Re: OUTLOOK EXPRESS PROBLEM, E-MAILS VANISH

12/06/2007 11:55 AM

Not on mine, I get the character at the top of the key when shifted.....

"." = ":" "," = ";"

Do I need a better keyboard driver? How does that work......I have an English XP Pro and a German Keyboard.......have had for years since DOS days.....

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#13
In reply to #2

Re: OUTLOOK EXPRESS PROBLEM, E-MAILS VANISH

12/11/2007 2:52 PM

I didn't think you were yelling at me by using all caps. I just figured you were pissed off and frustrated. Ya gotta vent somehow otherwise you get an ulser.

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#9
In reply to #1

Re: OUTLOOK EXPRESS PROBLEM, E-MAILS VANISH

12/06/2007 9:46 AM

"Personally, I never use Outlook Express, because it is the email utility which "hackers" go for, as most folks use Outlook Express."

I have to this point (knock on wood) never had a virus infection on any PC I have used in over 15 years of emailing on an almost daily basis. I am not saying it cant/wont happen, but like you, I have stayed away from Outlook Express because, as you say, the hackers go for it. I think your advice to the poster is right on.


The other thing is not to open an email unless you know the person or organization it is from and are expecting it.

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#3

Re: OUTLOOK EXPRESS PROBLEM, E-MAILS VANISH

12/05/2007 8:30 AM

Outlook sets a folder size for the inbox available in it's properties. You maybe at max. Also the settings in the auto archive may be deleting them. I have done about the same with my mail but I move them out of the inbox to an archived folders.

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#4

Re: Vanishing E-Mails in Outlook Express

12/05/2007 4:16 PM

If you are using the latest and greatest Outlook 2007 you will have to change your settings. About three months ago several people in my office upgraded and had the same problems until they changed a message view setting. Easy fix just dig around you options.

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#5

Re: Vanishing E-Mails in Outlook Express

12/05/2007 11:44 PM

I had the problem until I realized that I had to mark a checkbox to include this folder contents to be archived or it just deleted the old posts without saving whenver I archived.

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#6

Re: Vanishing E-Mails in Outlook Express

12/06/2007 2:50 AM

Have you tried updating your system and outlook software from microsoft security?

I have done this on a regular basis for years and have never needed anyother or had a software problem in excess of five years now.

When you have updated everything remember to switch off your bought-in security as it will conflict with your system security.

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#11

Re: Vanishing E-Mails in Outlook Express

12/06/2007 2:27 PM

1. Dump Outlook!

2. Use Thunderbird!

3. End of e-mail problems!

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Guru

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#12

Re: Vanishing E-Mails in Outlook Express

12/09/2007 1:56 PM

Try this tool:
http://www.oemailrecovery.com/outlook-recovery.html
Outlook Recovery ToolBox
Outlook Recovery (Outlook Repair) tool

OR

http://www.oemailrecovery.com/outlook-express-repair.html
Outlook Express repair tool
OE-Mail Recovery (Download Outlook Express Mail Repair program) is a tool for repair damaged/corrupted Outlook Express folders.
OE-Mail Recovery reads .dbx files in which Outlook Express stores folders and identifies e-Mails stored in them. The recovered messages can be viewed and stored as the message files in the .eml format. The recovered messages can be opened by Microsoft Outlook Express and easy moved/copied to its folders and any other programs.
The program has wizard for easy Outlook Express repair. With the wizard's help you'll make Outlook Express Repair for 5 steps. The special knowledge isn't necessary for Outlook Express repair.
----------------

Try Incredimail
http://www.incredimail.com/english/download.asp

Note:
It normally installs on-line, but get full installer file

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