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"Did you get my e-mail?" - "The biggest problem in communication is the illusion that it has taken place" - George Bernard Shaw, 1856
About halfway down the page are several "White papers" on several tuning techniques.
"Which Tuning Method Should You Use?
There are many, many different tuning rules available. Quarter Amplitude Damping, Cohen-Koon, IMC, Trial-and-error, Lambda, Ziegler-Nichols, Shinskey, minimum IAE, to name just a few. Any tuning method will have proponents who push the merits of the method saying it guarantees this and that in terms of response and at the same time is robust and not very sensitive to the process changing. Which one should you use?"
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TANSTAAFL (If you don't know what that means, Google it - yourself)
"Almost" Good Answers: