Router Won't Talk to Laptop

I'm using similar laptop only nx9420, which stuffed the same ethernet card and WinXP PRO. I've installed there Linux next to Windows and my network connection worked fine for both linux and Windows.

1.Check your ethernet socket. Isn't it worn after multiple plugs-unplugs?

2. If you have saved backup of your system, return your system back to date when all worked fine.

3.Make test ethernet connection using cross cable to another PC.

4.Uncheck autoconfiguration mode for network and write down all IPs for laptop, Gateways by your hands.

5.Get a linux live-CD (Knoppix) and try out it for network connection. If it works, yes it's problem with Windows OS, if doesn't --- you have a problem with your iron.

6.Who knows, maybe drink is not a bad idea at all.

Thanks for your reply. Let me reply to your numbered points -

1. The socket appears to be ok. I can see from the lights on both the router and laptop that some kind of communication is taking place.
2. Unfortunately, I do not have a recent back-up to go to. I have tried to reset Windows IP and Winsock to their original states, but to no avail.
3. An adhoc connection. Considering the trouble I'm having just trying to establish a normal connection, this may be more trouble than it's worth. None the less, I'll try it once a PC becomes available again.
4. I have tried a manual approach. With my PC, I can set the IP to a desired address, and have attempted to do so with a known address from the router. The problem is that even though the router can have its "Auto" mode disabled, I did not see a way to manually address with the exception of internet access. I tried using the internet access table, but it did not work.
5. I'll have to explore the linux idea. I'll on-line search to see what I can find.
6. Yes, I agree. It has to be beer thirty somewhere on this planet.

Its troubling. I can access the router from another laptop and see my machine with the computer name and mac address - so something is talking. I can also see the IP that has been assigned to my connection. However, my laptop does not accept or set up the adaptor with that assigned IP address, it does not even get close. When I attempt to "repair connection" from the network coonection window, it errors out stating it was unable to renew the IP address. I get the same error when I use IP config. If I manually set my laptop to the assigned IP address, (with submask, etc.) it connects, but the connection is useless - I can't even ping over it. I'm fairly certain the problem is with the laptop software somehow, I just can fix it and it's piss'n me off.

Just for check p.5 http://www.knoppix.org/ (you can download knoppix image cd here) www.pctech101.com - great shop where I used to buy linux toys.

A friend of mine had similar problem with damn TP-LINK adsl modem. He cursed loudly the day when he decided to upgrade WinXP. Once he's got upgraded XP modem ignored his PC completely. He could sort problem out only after full OS reinstalling.

By the way, are you logged in as a simple user. I'm supposing you have there an administrative privilegies. You would try to sort your problems out being downloaded under protect mode.

It's too late here, I stopped my work and go to bed.

Hope all will be well,

Good luck, caramba

I checked out the knoppix site. I am not familiar with Linux, and it looks a bit out of my league. Besides, I don't have a huge amount of bandwidth. It would take some time to download the image. Maybe I'll attempt this if all else fails.

Yes, I do have administrative privileges in this machine.

Thanks again.

No help from me I'm afraid, due to total ignorance. However, if there were an award for a "Good Question" I would vote for this one for sure.

Have you tried plugging your laptop into another router? That in itself would give you valuable data. You've already established that the problem is not with the router, in that your other laptop and network printer do connect to it. What about wireless? According to the HP/Compaq site, your machine is WiFi capable. Have you tried to connect it via that interface? Just off the top of my head and not having your hardware in front of me, I see three possibilities.

One, your OS has become corrupted within the TCP/IP protocol stack, in which case you will in all probability have to reload Windows.

Two, your network interface card has gone the way of all flesh and must be replaced.

Three, there is a problem with your RJ-45 socket (as has already been suggested) and it needs to be replaced, providing it is not an integrated component on the motherboard.

Before you do anything else, do try connecting your laptop to another router. If it connects via cable, then frankly, considering the fact that you've already examined your network settings, I would contact HP support for some help. Or I might well replace the router, preferably with a WiFi unit.

If it connects via WiFi but not via cable, then the problem is likely with the NIC or plug. Though there is also the unhappy possibility that it could be the motherboard, if the plug is on the board itself. You might try opening the case to access the card and removing it, blowing out the connections, and re-seating it. This sometimes does solve this type of problem, though that is no guarantee.

Assuming that you can connect via WiFi but not via cable, the next thing you might try is to see if replacing the card and/or plug solves the problem, again assuming the plug can be replaced.

If you cannot connect to another router, either via WiFi or cable, back up all your data to external media and try reloading windows. If that fails to solve the problem, then the problem is almost certainly hardware.

Now, if it is your hardware, particularly if it's a motherboard-mounted plug, there is one way you can restore your connection, by using a PCM-CIA network interface card. I have used this dodge before to extend the life of an otherwise serviceable machine, but it is questionable how much longer the machine will live in this case, since once the board begins to fail, total failure is inevitable, though when is an open question. Your best bet in this case is simply to get a new machine and load your backed-up data to it. Besides, the new machines are vastly more powerful than even a machine such as yours, which is (according to the information I've gotten off the website) perhaps two years old?

Troubleshooting this type of problem can indeed be a frustrating experience.

Hi there,

don't know too much about, but

"IP Address. . . . . . . . . . . . : 70.6.63.19
Subnet Mask . . . . . . . . . . . : 255.255.255.255" is strange. Why don't you try 255.255.0.0 ?

Hope that might help,

Omega

It's his Internet connection through dial-up modem either GPRS cell phone. These parametres were assigned by ISP.

There is a update for the Broadcom card that causes me trouble if it gets downloaded from Microsoft. I have to uninstall the new update and reinstall my orginal driver for mine to work.

Just incase you tried to update yours.

Brilliant. I wish I had thought of it. *Sigh* Go into your system management and select properties of the card in question. Under the Driver tab, select "Roll Back Driver". It just might work.

I didn't think of it till after I had to reinstall the drivers twice. Then I realized that AUTO UPDATE was where the problem came from and set it to manuel and custom install so I can see what it wants to install and prevent the update.

That explains it. I never use Auto Update except in notification mode. And I always use the custom install so as to be able to decide what I want to install. Brilliant sir, brilliant.

This is some good info. I will keep this for future reference if this problem occurs again.

To All,

Thank you for your insightful replies. After all the trouble this has put me through, it is now working. Yes, that's correct, it's now working. And I could not tell you why. I left my laptop unplugged from the network for the weekend, and it resumed functioning when I tried it again this morning. My guess is that it has something to do with the lease it receives from the router. I think it had some kind of problem lease that expired over the weekend allowing it to reconnect today. I still think the problem is with the laptop as I did a reset on the router, unless the reset does not flush the router.

I'm just thankful that the *&^* thing works again.