Company Profile?

http://www.rotalink.com/

Yes I guess I could have done that also. But thought it is kind of redundant since i already said I did a Google search looking for more information about this company.

Anyone can make a web site.

I'm looking for hard info about them. Like say the USA a dunn and bradstreet rating. or a better Business bureau rating etc.

But don't know if there is similar things for a company in the UK.

Joe

Tell them you want to buy. If the samples are fantastic it sounds good.

Here's the way I would go. If there is a price break for large orders, tell them you want that price, but stipulate that you are unwilling to release that amount of money all at once. You will ultimately be ordering a large quantity, but are unwilling to risk most of your savings on one order, but would be willing to do the transactions in multiple smaller orders.

They will want the business, and your risk is minimized.

Yes there are price breaks for larger orders, but I am also new to them also. They say they deal with many large companies Xerox, etc. and since they only sell to OEM's they never have had the need to do a credit card and ALL their transactions are via bank transfers.

If they want your business, they will deal. I would never give a massive chunk of my money to anyone without my product in hand.

Wait a minute!!!!!!! Large companies don't deal like that! They set up an account, and the seller is lucky if he gets his cash in 30 days.

If the big guys are doing bank transfers, I guarantee you that it's not until they have the product. They didn't get big by being dumb.

You Say,

"If they want your business, they will deal. I would never give a massive chunk of my money to anyone without my product in hand.

What do you mean by "My Product"?

Wait a minute!!!!!!! Large companies don't deal like that! They set up an account, and the seller is lucky if he gets his cash in 30 days.

Yeah and eventually we will possibly be that way also. But we are soo small right now that option isn't worth all the hassle on their end. To deal with a small fry like me. It is awesome that they are willing to even work with someone small. I have found many motors but they either have a minimum order that is totally out of my league. Like 10,000 units. or they price the motors in small quantities that it is their polite way to make you go away. Like a motor in the 10K order would be like 5 bucks. but 100 of them would be 79.95 bucks.

If the big guys are doing bank transfers, I guarantee you that it's not until they have the product. They didn't get big by being dumb."

See and thats it also, pay first then they ship.

Joe

I understand. See post #9. I posted #8 before I saw holzfellers post.

It's scary sending off a lot of money to someone with whom you've never dealt. I also was under the impression, (mistakenly), that you were dealing with a Chinese company.

They just may be willing to go the escrow route. It would be something your bank could set up in a few minutes and the money would be linked to their bank to be released upon delivery. Just throwing out ideas.................at least I'm starting to get used to being yelled at for my suggestions.

As I was reading down through here, I was thinking "escrow", and then I got to Kramarat's post (great minds think alike ). GA for that, hopefully, they would be willing to go that route. It may end up costing you a bit more, but that additional cost could buy peace of mind.

Tom D.

If your bank can't help you set up an escrow arrangement (or the letter of credit arrangement), or their fees seem high, you might look into escrow.com

Caveats:

• I have never used them and am not endorsing them
• On some recent transactions with eBay / paypal I noticed they offered an escrow service, apparently it is offered through escrow.com
• You may early on see something that says they only handle transactions within the US, but if you read carefully, that it is specifically, and, iiuc, only for PayPal funds--I assume (I know) that they handle foreign transactions as long as payment is by means other than PayPal
  

Two suggestions.

Maybe one of our British friends knows how to check up on them.

Do they only sell directly? Maybe there's a distribution network you could tap?

Yes only directly, hence the great price on the motors themselves no middle men to pay for.

And a small company how many work there unknown but some pages say 10 to 50 in workforce, so a small place.

Joe

Another thing to look into, since they look like a reputable company, is to see if there is a way to hold your money in some sort of escrow account until your order arrives, and is found to be satisfactory...........at which time it will be released.

Both sides would be assured that they are getting what they require. Motors on your end/ money on theirs.

One version of escrow is a "Letter of Credit". Sort of like a cashier's check, this ensures to the seller that funds are available and set aside for release upon shipment of the goods. I forget what follow-on provisions can ensure to the buyer that the goods arrive safely in acceptable condition.

If your banker is weirded out that they don't take plastic, you might look for a more sophisticated bank.

Hi NSS,

I agree with TonyS.

Information I have obtained includes, Established in 1936, formerly known as Stirling Instruments, very high credit rating (96 out of a possible 100), employ 55 people,Turnover £7 million, Profit £2 million.

A sound company by any standards.

Best regards,

John

I'll get on to it pronto.

Can you give me the exact order that you gave them, ie any size restrictions,spindle dia,Kw,speed and any other info that maybe relevant.

I think NSS should have the information he needs, why involve a 3^rd party?

AWESOME!

Thank You very much! This is Perfect.

Have you asked your bank about a "letter of credit" an instrument used most often when a buyer and supplier don't know each other well enough.

http://en.wikipedia.org/wiki/Letter_of_credit

You can set it up so that the supplier does not get your money until the goods are confirmed to be shipped. I don't think you can actually see them first but at least you will know they are on the water.

It sounds like there is no guarantee on these motors?!?! When I sell with a money-back guarantee, the customers are assured via the signed contract between us that they have recourse should something go wrong. If you are buying large quantities of a product with no signed contract that gives you a return/replace/money-back guarantee then I guess your bank would be a bit nervous!

Hi Tom,

"It sounds like there is no guarantee on these motors?!?!"

I rang the company, they have a 12 month warrantee.

Best regards,

John