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Join Date: Apr 2011
Location: Pune
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Goal of ISO 9001

10/13/2011 6:17 AM

The ISO 9000 standards are a collection of formal International Standards, Technical
Specifications, Technical Reports, Handbooks and web based documents on Quality Management.

1.Customer Focused Organization

2. Leadership

3. Involvement of people

4. Process Approach5. System Approach to Management

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#1

Re: Goal of ISO 9001

10/13/2011 7:43 AM

Did you have a question?

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#6
In reply to #1

Re: Goal of ISO 9001

03/25/2014 12:34 AM

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#7
In reply to #6

Re: Goal of ISO 9001

03/25/2014 12:40 AM

:)

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#2

Re: Goal of ISO 9001

10/13/2011 12:46 PM

Ah, I see from you profile that you are a principal in a firm that "...provides ISO certification, training and business consulting services."

So, all of your posts here at CR4 are spam. Fair enough, as long as we know these are advertisements we can take appropriate action.

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#3

Re: Goal of ISO 9001

10/14/2011 3:55 AM

One goal of ISO 9001 could be to make money for the persons who promulgate it, and who benefit from selling copies. One strategy toward this end is to try to get the standard mandatory, so that manufacturers have to buy copies. Nice work, if you can get it.

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#4
In reply to #3

Re: Goal of ISO 9001

10/18/2012 3:25 AM

Just because somebody is running a commercial operation does not mean that they do not have something valuable to say.

Also, ISO, the International Standards Organisaion, is not for profit and has no certification arm.

In my experience, those opposed to ISO 9000 have an underlying fear of being critiqued. Those who love to receive feedback about their performance or the performance of their operations love to receive a check on their quality.

I introduced ISO 9000 to an operation and the increase in quality could be seen in all sorts of ways.

I am not saying use ISO 9000 for quality - there aare lots of other ways - use what suits you ................

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#5

Re: Goal of ISO 9001

11/16/2012 8:57 AM

I just cannot let a ISO 9000 issue pass without offering my two cents.

There are some strong benifits such as root cause analyisis to follow up on non -conformities, so hopefully you do not have the same problem over and over again.

I have always thought this was one of the strenghts of the system.

But for the most part it is about the paper trail and not much more.

From a technical point the auditors never look at the substance of plant SOP's as they most likely have no expertise in your type of work or process.

I have dealt with ISO auditors who may audit a machine shop one day, then a bakery the next day and then a chemical plant a week later.

They are very good at finding serious issues such as how consistant you are with the date format in your system.

Heaven forbid if you have a revision number in your table of contents that does not match the rev # on the document. The last revision might have only been to clean up some spelling errors, but like I said the substance is secondary it's all about the paper chase.

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