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How Can I Identify a Webcam and Its Software?

06/24/2013 8:10 AM

I had purchased a webcam from Maplin Electronics in 2010 and it went down on me about 36 months after purchase. It is the second time this is happenening to me and it is a different camera also.

Trouble is I'm on the road and do not even have the software nor the papers of it to identify. It had just been tested for contacts but after plug in it keeps saying "No drivers are installed for this device." I did install it last year and was working until 3 days ago and, today, the wires were tested for continuity.

Any suggestion how to find online a software to identify the camera and maybe to renew/reinstall/upgrade/etc the software?

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#1

Re: How can I identify a webcam and its software?

06/24/2013 8:20 AM

Try uninstalling the last USB device that you added, reboot your PC and then re-install the drivers for your camera or just connect it if it's plug and play, if it still doesn't work, buy a new one, 3 years of service is not too bad for the cheap stuff we can find these days.

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#2

Re: How can I identify a webcam and its software?

06/24/2013 8:28 AM

It's not generally worth the hassle when one can purchase a replacement from major supermarkets for <£10GBP, and claim it back as a business expense!

Replace it, and take the dud one back to Maplin for a good moan at them on the next perigee.

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#9
In reply to #2

Re: How can I identify a webcam and its software?

06/26/2013 1:10 PM

I think I will take it back 2maplin because the one before also failed unexpectedly, just outside the warranty period, and I would have returned it had I not desposed the the receit.

Since then I learned most printers (even laptops like ASUS) do fail just outside their warranty expires, called PLANNED OBSOLESCENCE.

There's a russian programmer on youtube who felt compelled to write programes for different printers to unblock an 8pin chip in them.

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#3

Re: How Can I Identify a Webcam and Its Software?

06/24/2013 10:17 AM

Just after it tells you there are no drivers for the device. It usually ask if you want to search for drivers. Two choices on line or on your computer.

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#8
In reply to #3

Re: How Can I Identify a Webcam and Its Software?

06/25/2013 10:09 PM

This is a Windows device driver error. As device drivers can be used anytime your computer is trying to use a hardware resource, it can be difficult to tell which process is causing the error. If you notice the error when trying to do a specific task, identifying the source of the problem may be easier. A simple google can help: http://www.error.info/windows/driver-18.html

Cheers,

AM

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#4

Re: How Can I Identify a Webcam and Its Software?

06/24/2013 1:56 PM

The driver is probably still on the computer it just needs to reinstall....search programs for item and install....or call them.....or get a new one....

http://www.maplin.co.uk/office-and-telecoms/webcams/webcams

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#5

Re: How Can I Identify a Webcam and Its Software?

06/25/2013 6:22 AM

SiSoft Sandra has a module that identifies all the hardware in a system. Drivers should be easy but go to the the manufacturers site if possible. Many independent driver sites are full of malicious code like virus, worms and trojan horses. Keep your security high and use a program like Sandboxie for added security. Is this a PC or a Mac? If it's a PC and you haven't made any important changes to your system recently you might try using a restore point which would still have the correct driver configured. But if it's a hardware malfunction, just grab a new cam and be done with it. Good luck.

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#6

Re: How Can I Identify a Webcam and Its Software?

06/25/2013 10:09 AM

TMI. You need to place the webcam on top of the computer, or some other place a little higher up. (this is a sick joke in case every one missed it, and yes I do have a sick sense of humor, I hope you have at least a sense of humor as well).

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#7
In reply to #6

Re: How Can I Identify a Webcam and Its Software?

06/25/2013 8:32 PM

36 months - was probably a blonde!

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