Troubleshooting of Demag Crane Error 36 & 55

I take you don't have a manual to say what these errors are.

unfortunitely sir i dont have trouble shoot manual

So you would believe the word of an anonymous stranger from this forum?

If anyone died as a result, you would be held criminally liable! Now get something done at least...(1)find Demag's details and phone/ write to them for trouble-shooting info, or even better, tell your boss it will be safer if Demag comes out and does the fault-find and repair themselves.(Maybe the equipt is still under warranty ?)

Google the model number of your crane + "user manual". You might be lucky and find it out on the internet.

DUPLICATE THREAD ALERT.

Don't you people know how to read an operator's manual?

unfortunitely sir i dont have trouble shoot manual

Nor a copy of: ANSI 32P - Directional active overpower

Nor an oprerators manual for SDMO Diesel Generators.

Nor any knowledge of a :1000kva 13.8kv/0.4 kv 3phase Delta/star distribution transformer.

Contact Demag directly. Use a search engine to find them.

Never mind:

Demag Cranes

Then pickup the phone and get one!

Playing with any lifting device can be very dangerous when the person doing the playing has no in-depth knowledge of what they are playing with!

Once the OP has a manual, there might be accurate yet baffling information in that manual. If this happens then the OP can come back to us and we can attempt to explain.

sir i am electrical engineer but i don't have service manual, to understand the code error, according to my location very hard to reach Demag Crane, also small trouble shoot we must do,

Do you have a telephone? Do you know how to use it? Do you know how to call Demag, and have a copy of the manual sent to you?

What are the manufacturer and model number of the drive? Find those and Google them.

You have a computer and internet access.

Use them, instead of us to find your answers.

Demag Crane Repair Manual - GlobalSpec

Demag Trouble Shooting Manual English - Demag Cranes ...

lyn, you should this know by now. You can lead a horse to a manual. You cannot make them read the manual. Even if it is free.

I believe what we have with this crane is a clear case of ESO.

Is that an acronym for crane-knee-all wreck-tall-itis?

In this global economy we have to, as good neighbors, help those who wish to take or jobs away from us. This gives the people running those companies something to or way to make more money so they can buy more politicians to send more of our jobs some place else.

Not bitter just down sized.

Fixit

This is not first time Demag customers have complained about non availability of Manual. Demag products are high quality and high tech products but they do not have proper service facility for remote customers. They need to have customer contact through dealer network to solve the problems of such remotely located customers.

Now Mr.Saiyed, from whom you bought the crane?. The local dealer should be able to help you in solving the problem. If he is just a commercial man then he should be able to inform you contact details of the regional service center. I have sold many Hoists and Cranes to similar customers in India, but we had trained our local dealer's service engineers in providing service back up.

Mr. Sharma ji I already trace out some fault now remain error 38 which is faulty encorder so i need to buy can you help something to buy.

Where are you located?. You can try Amazon for door delivery.

i am in saudi arabia

You can buy encoder in Saudi, it must be available in Jedah.

actual here in saudi arabia item is available but too costly like three time more then india, for that iam thinking to buy from india, because also i need to buy same crane freq. inverter drive also.

What is the cost of not repairing this crane? Which is cheaper - repair it or abandon it?

Dear Sharik,

The problem in Demag cranes occur when there is a problem in electronic board of the panels or their connections.

In fact, there are three Electronic boards communicating through CanBus communication protocol. One at Bridge panel, second at Trolley panel and third in Pendent Control.

Whenever there is a problem in the crane please check the power supply 24VDC at Can Bus. May be there is a lose connections. But as per my experience, the card needs to be replaced which is very expensive.

We at Ace Cranes offer solution by changing card system to conventional system at nominal charges. From the Rules: Do not post phone numbers or email addresses. The Admin will delete all phone numbers and email addresses posted in threads or comments. You can share this information via the forum's internal messaging system.

So this was just all a setup for you to offer your service....stop wasting our time here and just post your service in the commercial section...

Dear Sir,

Have you found the solution for this problem? We have the same issue on 10t Demag crane, error 36 comes up on remote control while up and down operations.

• Have you found the solution for this problem? We have the same issue on 10t Demag crane, error 36 comes up on remote control while up and down operations.

5 years later? It's unlikely that they are still monitoring their thread. But if you were to actually read the other posts, the solution is going to involved getting hold of a user's manual and going to Demag for assistance.