dear all, i have filedmate R2.01.10, (HART/BRAIN) software, and at my workplace the multiple companies transmitters are installed like honeywell, yokogawa, rosemount, endress hauser. some transmitters support HART and some BRAIN terminal protocol, problem that i am facing is some transmitters communicate normal when i connect fieldmate for checking transmitters but some have following errors
1.cannot find DTM information in DTM catalog.
2.failed to start the device DTM
3. failed to find DD file for this device, do you want to use default DD file?
please help me that how can i resolve this problem.