Engineering News Blog

Engineering News

Latest news of interest to engineers. Sourced from GlobalSpec's Engineering News

Previous in Blog: Infographic of the Day: An Engineer's Guide to Drinking   Next in Blog: GM to Build Its Own Electric Motors
Close
Close
Close
6 comments
Rate Comments: Nested

E-Mail Saves Time, but Being There Says More

Posted January 26, 2010 7:52 AM

Emoticons may work in personal communications. But Don G. Lents, the chairman of Bryan Cave, the international law firm, said he doesn't like seeing them in business communications. If you're depending on a smiley face to communicate a thought to a client or a distant colleague, he tells young lawyers in his firm, you should probably step away from the keyboard, get on a plane and communicate in person. Especially if the communication involves any kind of dispute.

The article was originally published in the Technology section of the New York Times.

Reply

Interested in this topic? By joining CR4 you can "subscribe" to
this discussion and receive notification when new comments are added.
Guru
Hobbies - DIY Welding - Wannabeabettawelda

Join Date: May 2007
Location: Annapolis, Maryland
Posts: 7947
Good Answers: 459
#1

Re: E-Mail Saves Time, but Being There Says More

01/26/2010 10:47 PM

Even within the office. If you have something important, I find it best to email the person, then walk to their desk (and get a little exercise in the process) and talk to them. By doing so, you avoid deep vein thrombosis and the person on the other end knows you are interested because you took the time to see them.

Reply
Anonymous Poster
#2

Re: E-Mail Saves Time, but Being There Says More

01/26/2010 11:52 PM

I usually visit first, then email to confirm what was said or agreed upon. In most personal communications, a short study of body language can be helpful as long as you do not take it to extremes. I do not use props of any type in my emails.

P E Bobimm

Reply
Power-User

Join Date: Jun 2008
Posts: 146
#3
In reply to #2

Re: E-Mail Saves Time, but Being There Says More

01/27/2010 3:06 AM

I agree that you should either visit (or phone) first and then confirm in an email.

I think the confirmation is important tho. I woulod never use an emoticon in a business email but for personal email or txts they can be very useful.

Reply
Active Contributor

Join Date: Mar 2009
Location: Alberta
Posts: 18
#4

Re: E-Mail Saves Time, but Being There Says More

01/27/2010 8:47 AM

Every time I see a or :), I get a little queasy.

In general they are employed by the following people:

  • Teenage girls;
  • Secretaries;
  • Bored government workers.
__________________
-- The Jackal
Reply
Anonymous Poster
#5
In reply to #4

Re: E-Mail Saves Time, but Being There Says More

01/27/2010 11:43 AM

And Del the Cat who uses them quite effectively

Reply
Power-User

Join Date: Jul 2009
Posts: 122
Good Answers: 6
#6

Re: E-Mail Saves Time, but Being There Says More

01/28/2010 12:16 PM

I'm afraid I place emoticons in the same category as overused words like "cool" and "awesome". I invariably think, "Get a vocabulary".

__________________
Out of the nursery, in old age, ants war and forage. Seeking take what they can find - manna comes in many forms.
Reply
Reply to Blog Entry 6 comments
Copy to Clipboard

Users who posted comments:

Andy K (1); Anonymous Poster (2); Brave Sir Robin (1); Jaen (1); The Jackal (1)

Previous in Blog: Infographic of the Day: An Engineer's Guide to Drinking   Next in Blog: GM to Build Its Own Electric Motors

Advertisement