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Training and continuing education are two of the first items to be cut during down economic times, mainly because productivity losses due to inadequate training are difficult — if not impossible — to quantify. Did your company maintain its training schedules during the recession? Are they bringing back training programs now that profits are up? And, when it comes to training someone how to do something versus educating them as to why it should be done a certain way, does anyone really have the time to go into such detail given today's crazy workloads?
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