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The answer of course is "Yes." It can be done well. It can be done poorly. It can be done for good purposes. It can be done for bad purposes?
When Innovation is Bad: Today's New York Times "Business Day" section has several relevant stories. The big story is entitled: "When Fakery Turns Fatal: Food Scares Raise Questions about Chinese Entrepreneurs." Yes, those entrepreneurs are pushing innovations -- substituting inappropriate ingredients into pet foods, pharmaceuticals and baby-milk formula -- that are appalling. (But why does the New York Times tar and feather the general category of Chinese Entrepreneurs? I'm writing this blog on an IBM laptop built by Lenovo, which has served me well for the past two years.)
When It's Not Clear Whether an Innovation Will Be Valued as Positive: Also on the front page of the NYT Business Day section are stories about the competition between Microsoft and Apple over the next generation of desktop computer operating systems. Some technology reviewers believe the competition may be irrelevant, and that modular collections of web-based software developed by Google, Yahoo and fast -moving startups will displace desktop operating systems. Without doubt, PC and web innovations have transformed our lives -- dramatically accelerating communications and knowledge transfer. Some (including me) would question whether the outcomes are always positive, as the overuse of e-mail can create mind-numbing clutter and misuse of e-mail can create major league HR problems. (For example, about a week ago a key member of my team quit in disgust when someone outside my organization committed e-mail assassination, at least in the mind of the offended employee.)
Investment in Innovation for Potential Good: Also in this section of the New York Times are two stories of venture capital investments in innovative products and services. Elevation Partners bought 25% of Palm, Inc. stating that "the rationale for the investment is found in the rapid innovation that is changing cellphones into computers and entertainment devices ….. and that rapid innovation will continue to proliferate, making it impossible for several large players to dominate." The article goes on to point out that after struggling for years and losing hundreds of millions of dollars, Microsoft now has a substantial lead over the net three vendors of operating system software for advanced smartphones. The side-by-side story discusses a new $700M venture fund that will focus on companies producing products, processes and services "that can reduce the crushing costs of healthcare." Last week I was talking with senior officials of Blue Cross Blue Shield about innovation. One individual said that sadly innovation in products and services often doesn't result in financial savings, as it drives wider adoption of the product or service. Of course, those innovative products and services may enhance health.
Change is inevitable, and entrepreneurs and innovators will be key drivers of change. Some outcomes will be positive, some negative. Some innovators and entrepreneurs will be skillful and effective; others will not.
All this week I'm in the Pacific Northwest, meeting with people from several innovative companies -- including Intel, Nike and Microsoft -- about Babson's innovative Fast Track MBA Program. (See http://www3.babson.edu/MBA/programs/fasttrack/)
From Intel's Vision Statement:
At Intel, we constantly push the boundaries of innovation in order to make people's lives more exciting, more fulfilling, and easier to manage. Our unwavering commitment to moving technology forward has transformed the world by leaps and bounds.
(See http://www.intel.com/intel/vision/index.htm?iid=about+ln_vision)
The Nike Vision:
To bring inspiration and innovation to every athlete in the world.
(See http://www.nike.com/nikebiz/nikebiz.jhtml?page=4)
From Microsoft Mission and Microsoft Unlimited Potential:
At Microsoft our mission and values are to help people and businesses throughout the world realize their full potential. Innovative technologies and local partnerships are transforming education, fostering local innovation, and enabling jobs and opportunities to help create a continuous cycle of sustained social and economic growth for everyone.
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