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I don't think I could count on two hands (and perhaps a couple of feet too!) the number of "Oh no, the weekend is over and I have to go back to work" statuses I see on Facebook on a Monday morning. By Tuesday morning it's the "can't wait for the weekend" memes jamming up my news feed. This has led me to ask the question, why are we as a nation so dissatisfied with our jobs?
Bureaucracy
A lot of work places have so much red tape that even making a photocopy is hard work. For a lot of employees bureaucracy bespeaks a lack of trust towards them by regulating and restricting their every move. I remember reading "The Richer Way" in which Julian Richer talked about the importance of letting his store staff (not just managers) make decisions on how to deal with customers who had faulty products or complaints. Haven't we all heard, "I can't do that right now as my manager is away on lunch."? As a customer it is infuriating. However, don't overlook the frustrated staff member who is powerless to help the disgruntled and angry buyer looking to them for answers. Most employees want to do their job and meet their targets, so don't make their job impossible by constant t crossing and i dotting as this leads to poor productivity and low levels of job satisfaction.
Management
Poor management is the quickest way to make even the most passionate employee head for the door. Here are some of the main reasons employees say they are not satisfied with their managers:
Micromanaging - The boss is on your every call, in every meeting, insisting you complete your tasks in a certain way, scrutinizing your every move. It begs the question of what they actually pay you to do if they insist on holding your hand throughout. Micromanaging bosses are often cited as the number one reason for low productivity and dis-satisfaction at work.
Managing Up When Your Boss is an Obsessive Micromanager
How to Handle a Micromanaging Boss
Criticism - You can't do anything right. Whether in jest or by a serious talk in their office, your boss always seems to be demeaning you and your work. Whilst we all have off days, bearing with constant criticism can wear you down and cause you to lose focus and passion.
Unfair Criticism
Poor Communication - Sometimes it is not just the content of the communication that causes the problem but the manner in which it is communicated. From being unclear in their instructions to always using an angry or abrasive tone, some managers simply do not understand the link between morale and the way they talk/correspond with their team members.
How to Confront Your Boss About Poor Communication
Career Progression
It has been said that having a solid career progression program is the key to retention as no one wants to feel as though they are in a dead end job. Psychologists tell us that in order to stay happy we need to feel a sense of purpose and upward positive movement in our lives. Many employers shoot themselves in the foot by not properly enforcing company training programs or advertising internal vacancies adequately. Many employees also become disgruntled when a promotion is given to an 'undeserving' employee for the sake of popularity or because they are the boss's cat's mother's friend.
No Career Path - No Retention
Help! My Boss is Promoting the Wrong Person
When the Boss Promotes the Wrong Person
Pay & Benefits
In a recent survey by Jobsite, 21% of respondents said that salary was the most important consideration when it came to job satisfaction. All employees want to feel valued and salary is one of the most obvious measuring sticks for this. Whilst there are lots of anomalies here (the small start-up that highly prizes it's employees but doesn't have the cash flow to pay big bucks for example) salary does play an important role in maintaining the motivation of employees. A solid benefits package can also help to improve employee turnover and motivation by fostering a sense of belonging.
Editor's Note: Vicky works with HR Protected. She loves to write around the subject of morale and employee satisfaction.
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