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Home Network Troubleshooting

Posted March 05, 2015 7:00 AM by cheme_wordsmithy

A couple months ago I moved out of an apartment into my first house. One of the first things I did after moving in was buy a wireless router and have my internet service installed. Unfortunately, I realized quickly that the best place for the modem and router was in the family room addition on the far end of the house. Though my wife and I don't have a vast array electronics that require internet access, my desktop computer is located in an office on the other side of the house through multiple walls. Needless to say, the signal strength was dismal. Something had to be done.

The first option I considered was hardwiring the house. Well, my wife didn't really like the idea of taping ethernet cables to the walls/ceiling, and trying to route cable through the walls was just not feasible, at least not for the amount of money and time I was willing to spend.

I then reasoned that I could potentially buy a more expensive router to broadcast a stronger signal for my PC to receive. However, the max output of even the highest-end routers is limited by the internet service supplied; and mine is a standard 15Mbps (Megabytes per second) download, 1Mbs upload. Higher-end routers are typically most useful for maximizing fast internet connections (wireless LAN party anyone?). I wasn't convinced a better router would extend my range enough to justify the cost difference.

The next option I looked at was a Wi-Fi extender/repeater. Extenders work by receiving a wireless signal and then rebroadcasting it, essentially acting as a second wireless access point (like a router) to extend wi-fi signal range. While this initially seemed like the obvious answer to my problems, there was a catch: extenders start with a minimal signal throughput loss of 50%. Ugh, that hurts.Tim Huggins on smallnetbuilder.com explains, "The reason is that a repeater must receive, then retransmit each packet using the same radio on the same channel and with the same SSID. If the repeater is very efficient, then your loss will be close to 50%. But if it's not, throughput loss can be higher." A 50% slash to an already mediocre internet speed was not my idea of a good time. So, I continued my search.

The next thing I stumbled on was MoCa networking technology. These adapters allow networking through the standard coaxial cables that distribute cable TV service around the house. Test results have shown speeds up to 70Mbs, well above my supplied service. This was a viable option, since my home was networked with coax cables. However, the office where my desktop computer sits did not have a convenient coax output, and this deterred me from splurging on the rather pricey adapter set.

I was starting to become a little dismayed in my search, until I happened upon powerline ethernet. Powerline technology, as the name implies, uses a home's electrical power lines/wires to carry internet signal between two adapters. Speeds for these adapters can reach up to 40Mbs, still above my max service speeds. However, powerline performance can vary based on the electrical setup in the home. In particular, having multiple breaker boxes is said to significantly affect transfer efficiency and speed. Some users also noted decreases or hiccups in internet speed when certain appliances are in use. Despite these risks, it seemed like a viable option, so I took a leap and bought a set.

I've been using powerline for my desktop for over two months now, and its performance has greatly surpassed my expectations. The few interruptions I encountered were quickly fixed by resetting the adapter. It's hard to beat a hardline connection, especially when I can get an equivalent or faster signal across the house than my wife can on her laptop a few feet from the wireless router. It's even harder to beat the fact that a technology I didn't even know existed was a plug and play solution to the network issue in my new home.

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#1

Re: Home Network Troubleshooting

03/05/2015 10:02 AM

Great tips!

I installed a new wifi enabled printer last night. I always forget how much of a pain these things can be. Internet connectivity is definitely one of those things I take for granted until it's not working.

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#2

Re: Home Network Troubleshooting

03/05/2015 3:44 PM

Thanks for the information -- and for laying out the logical process you used to rule out options. I'm going to pass this along to my husband, the network manager at home.

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#3

Re: Home Network Troubleshooting

03/06/2015 10:21 AM

I've been using powerline in conjuction with WiFi for years. I even have a connection from my office 80ft from the house through powerline.

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#4

Re: Home Network Troubleshooting

03/06/2015 1:35 PM

I agree with a lot you wrote, but you appear to have some misconceptions too.

Output and speed are normally not linked, that is until the devices (Router and laptop) have such a low signal level that start slowing things down/correcting errors etc...

The signals are digital, not analogue...

Its quite easy to use a site like "www.speedtest.net" and move a laptop around to see just how far away you can go before the speed reduces.

The "out of house" line speeds are generally far below the speed used between say a laptop and the router....this speed "in-house" is only useful when you have say a disk backup system on the WLAN....or similar.....even a printer does not really present a need for high speeds....

I had a similar problem and bought a cheap wireless repeater and flooded the house with signal!! It cost $2 on ebay.....You can use more than one as far as I am aware, though I only have the one myself....

The signal loss will not be apparent on normal up and down loads....as the telephone line is even slower....the slowest part is the speed you will see.....in your case, a max of 15 Mega Bits (NOT BYTES!) Per Second is far slower than all the routers I know of....

See here to convert bps to Bps (roughly only as error correction will use some of this bandwidth):-

http://www.numion.com/calculators/units.html

You may be surprised just how slow your line is....and that is quite normal. They quote "BITS" per second to give people an idea that the line speed is good.....

Remember a high transmitted and received power between laptop and router are great, but it is not the whole story....

Also, if you have a cellar, why not route any cabling through the cellar!!! Just "pop up" where you need it!! I have used the cellar to bring a router under the room where I needed to receive, but not all floors will allow that.....

Best of luck.

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#5
In reply to #4

Re: Home Network Troubleshooting

03/06/2015 2:47 PM

My father had a similar problem. His house was built in the early 1800s and his walls are plaster with who knows what behind them. His router is on the second flloor of his house, wired with a cat5 cable to a computer that is in the same room. He has another computer in an office about 25 feet away. You can stand in the doorway to the room and see the computer the router is connected to, but the computer is separated by two walls. His WiFi signal dropped constantly, and even when he was connected it was deathly slow. We tried countless antennas and WiFi cards and even two different computers (the old one with Vista and the newer one with Windows 7), but he still had the same issue. His wiring is old, so I was skeptical about the powerline option. We decided to try an extender (Netgear WN3000rp) and it has been awesome. He never drops his connection anymore, his signal strength is strong, and his speed is great for his needs. He basically uses the internet to play videos, browse the web, get emails, and watch his college alma mater's hockey games every Friday and Saturday, which is streamed live. I haven't checked his speed, but he's absolutely thrilled with the extender - so happy that he gave one to me for Christmas. I'm happy too because I don't get calls every week about how frustrated he is that he can't stay connected to the internet. It was worth every penny. By the way, mine comes in handy when I'm in my backyard and I'll occasionally connect from the second floor of my house since my router is in the basement - speed is adequate, but not blazing.

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