Internet Connection Suddenly Lost

Sometimes one of mine on the LAN will drop Internet access too. The others still have Internet access and all of them can talk to each other. I have shut off the computer that dropped Internet access and turned it back on.

No go.

I have to shut it all off, then modem on, router on, then each computer on. I don't know why, since the two others still had Internet access. But then all three had access again after doing that. Strange, to say the least. That reminds me, I better get a switch coming, because I have another Desktop coming in a few days and all 4 router ports are being used.

Ken

Thanks MrChevy

I have turned all computers and router and hub off and on several times. Still to no effect.

Joe

Was having that problem and the Charter.net Tech reloaded some newer firm ware on our cable modem and it looks good so far. No heavy use yet do to holidays but it is already better than it was.

Old machine running XP, newer machine running Vista (I know). The XP was dropping every half hour or so while the other was doing fine. After hard resetting the system to many times I opened a chat session with a tech (much faster than phone system shuffle) and ten minutes after they replied, all done. Hope it worked as good as it looks.

Now if it could do something about my spelling.

Brad

On my ADSL I am limited to 4 concurrent running connections and it did happened that my dormant connection was dropped when my Grandson and 3 friends were playing Combat Grounds on the net (each on own computer or laptop).

When I got the system I had it dropping on XP. I fiddled around and got the settings right. (Kiss me if I know how)

Limewire has been notorious for the viruses, spyware, malware, trogans...that come along with some of the downloads. I would be very suspicious that you downloaded more than you wanted. Our computer shop ran into similar situations hundreds of times from customers who downloaded limewire files.

You need to run the latest updated versions of Ad-aware from Lavasoft and Spybot (my favorites) ; then run whatever anti-virus program you have. Sometimes you will need to run several different anti-virus programs to actually get all of the hidden files cleaned out. If you can get back online, run the online versions of some reputable anti-virus programs like Trend micro, AVG, Symantec. Be real careful of some of the programs that claim to clean your system. They actually are infecting your computer with what you trying to get rid of. That's why I say Ad-aware and Spybot. I know they are good and they are free.

If that doesn't get you going, try restoring your computer settings to a previous date. That would be a date just previous to when you downloaded the limewire file. Do this by clicking "start" all programs, accessories, system tools, system restore. Read the instructions. What you are looking for is a date in bold that was just previous to the day your problems started. Restore your computer to that date. Again just follow the instructions.

If this doesn't do it or you need additional help, let me know and I will give you more information and help. Let me know what anti-virus program you are running (only one as two will usually fight with each other) and what anti-spyware programs you have tried.

Good luck,

Randy

Randy

Don't think it's a virus.

I've run Windows Antispy program and AVG Professional and they haven't found anything.

Tried restoring computer settings to a previous date. No change.

I would like more information and help if you could.

Thanks

Joe

If you have ADSL Connection --check the Low-Pass -High -Pass Filter --which allows me to usea landline Telephone and the Computers simultaneously.

Mine gave me trouble for 2 weeks-and then died.

The ISP was contacted. They sent a service man--who pulled out one from his pocket.Size 2"X2"X1"

We got High-Speed back in 5 Minutes.

Hi Mukulmahant

The VOIP (Voice Over the Internet Protocol) switch I have does indeed permit telephne and internet access simultaneously.

I have turned everything off/on several times and still not joy.

Still two computers are fine and the errant one still continues to link to/from the other two computers on the home network but will not connect to the internet.

Joe

Merry Holidays Joe,

I recently had a problem with my new laptop(xp) getting on to my wireless network at home, gave me quite a hassle for the last couple of days, would find the network and try to connect but gave me the "limited or no connectivity" warning (wasn't renewing my IP address). Manually set up a static ip, disabled the dell wireless connection manager and enabled the windows manager , I can provide paths for this operation if you feel the problem is similar. Typing your access points ip into your browser may also help you diagnose issues with the troubled machine (advanced users). Let us know what if any warnings your receiving, Good luck.

JJ

Hello - this is One Son of Randyl.

I would suggest that you run Winsock XP fix. A description of it, plus the free download, is available here: http://www.snapfiles.com/get/winsockxpfix.html.

Many times P2P software (or the spyware that comes along with the program) either redirects requests through tracking servers (which is invisible to you, but can cause multiple page cannot be displayed errors, etc), or they simply mess something up with IP addressing and DNS in settings or the registry.

This particular software works well with many many networking issues. If you are running a static IP address on your computer, you will have to reset it after the reboot.

If you choose to run P2P programs, then be aware that you are inviting these issues. There is no such thing as a free lunch. They make their money from watching what you do. Hence the targeted advertising you hear about, the spam people receive, and the pop ups, etc. And if people believe it when P2P software say that there is "no spyware" included, then I bet that they trust that Microsoft "does not collect any personal information" from your computer software when you activate it. That is subject to lawyers interpretations of "personal." Anyway, I digress.

P2P is a network admins nightmare for many reasons. I know- I take care of multiple networks. Here is what I hear when I have to come take it out of computers: "Gee, I thought it was a good idea to download it - I didn't know what it would do, but I wanted to get music." Buy.com $.79. iTunes $.99. Son of Randyl - $60/hr.

I hope you understand I am smiling- no angst here. But people really need to understand what it is that they are doing before they install these things. And maybe you do. But they can cause you much more grief than they will ever let you know or help you fix.

Let me know if that fixes that for you. If it doesn't, then I would be happy to step you through some other things that might fix it.

GUYS!!

Suddenly, without any apparent reason (to me, at least at this stage), I am connected to the internet on all computers...

All I can say is that something changed on the problematic computer without running WinsockxpFix and without running any anti-spyware programs. The virus scans have fouond no viruses on the problematic computer although when I ran Adware on one of the working computers it found a number of things it didn't like. these it deleted.

I assume that this could have been the reason? I mean, is it possible for a virus.adware/spyware or whatever to get on one computer and block another of the computers (not both the other two computers) from getting on the internet?

I am confused.

Admittedly, all computers have been turned off and on several times during the last couple of days and I don't know if the combination of turning one or the other on at a time when one or more of the other computers was on or off made a difference, but something has worked.

It could even be that the ISP (whom I contacted by email to start with and asked to help me (he never got back to me, by the way!) has made some changes his end. I have no idea.

I would like to that you all for your help and attention and would like to help if there is anything I can do to further clarify what happened in the event that it may be of use to someone else in the future who may get into a similar position as me.

Regards

Joe

Thank you for the update we don't get that to often. The ISP could have done things to both ends along with MS. They don't always let you know (input my irritation here).

Thanks again

Brad

Thanks to you and everyone else how has helped.

I think this is a wonderful Forum and I am very grateful to have been able to avail myself of it at this time.

Best wishes for the New Year to you all.

Joe

Without being there to actually see all the configurations, it might remain a mystery (at least for me as I'm kind of a hands on guy).

It's not uncommon for adware to cure a problem like that but it is a little strange not being run on the affected machine unless there was some configuration that allowed for some interaction. So, it might remain a mystery.

It's not uncommon for some other component to cause problems with something else in the system. (such as a video card, sound card or keyboard etc.) Therefore, when something just starts working again without a firm knowledge of what caused it to start working, it's just a big guess.

The most important thing is that it's working...yea!

Randy

Thanks Randy.

If I ever find out why, I'll let you know.

Best wishes

Joe

I think that there is a Microsoft conspiricy to get us to give up XP and BUY, BUY, BUY Vista. I suspect that MS is sending patches to mess up XP as an agrivation until we get fed up and out of despiration buy Vista. My machines(5) get and error message that: Internet Explorer " has encountered an error and needs to close" If I click the OK box it closes ( if I do not click OK IE continues to operate normally) and a send error report box appears. I have been sending the report, thinking that after so many reports MS will patch that one and send a new aggrivation. Now I wonder if maybe I have a different thing going on and maybe some malware is doing this and I am sending my info to someone other than Microsoft. Has anyone else seen this?

Hey guys seems I was right, MS IS doing it look at this forum--

http://forums.techguy.org/

search "Error internet explorer needs to close"

The patch sent by MS is KB942615.

Darn them sneeky MS marketing guys. outta be a law.

Odd seems my Vista does the exact same thing. Looks more like neglect than intent, not that I'm a MS fan.

Think of it like the Tax Code in the U.S., at to many GBs no one person or small group can Know it all so specialist for each area design in their own way. The differences in design are the un intended or compromise problems we deal with and others take advantage of. I would not put it past MS to take advantage of one of these issues but they have enough problems of lost market share to spend creating more issues.

They have yet to become the next Ma Bell, but the next generation of CEO's will change that. Never underestimate the greed of the players- MS gaming saying.

Brad

Well guys, after all my excitement, the connection has been lost again on the same computer.

Same thing: all computers of LAN speak to each other, two connect to internet, one doesn't.

Could it be the ethernet card? Report says it is functioning well.

could it be that I was downloading too much stuff from LimeWire and viewing Youtube at the same time?

I've spent ten hours today trying to solve it again....

Oh dear.

Joe

Call your ISP. They want you happy. If they don't find some one who does.

I just quit Qwest (clueless west)(formerly useless west). Saved 45US federal reserve notes per month on my phone bill and gained 45 (use 4) new channels to boot. Talking to qwest was like telling a bill collector they are in error. My ISP wanted my business.

My system is still up after the IPL and no related issues. Seems our cable modem was dropping the ball to the XP system, this was through a router that I'm wireless and the XP is on a Cat5 to.

Good luck

Brad

Hi ... Look at this website below and download the winsockxpfix see if that helps ... If it didn't help then try a system restore to a point in time when you were able to connect ...
http://www.snapfiles.com/get/winsockxpfix.html