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Antivirus 2009 Looks Like Windows 4 Colour Shield

08/21/2008 2:02 AM

I have 'Antivirus 2009' which I have either downloaded or it downloaded itself but, it is not installed. It is a [.ex]

It shows an information window which looks identical to the correct windows four colour shield. It even calls itself Security Centre.

Can anyone advise how I might remove this please?

I have run Regcure and it found it and said it removed it but, it was removed from the menu only. It is still in the task-bar and about once a minute pops up a balloon that says my computer is not protected.

babybear

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#1

Re: 'Antivirus 2009' looks like the Windows 4 colour shield

08/21/2008 3:27 AM

Hello babybear

It has entered your computer via a Trojan.

For removal of Antivirus 2009, refer: http://www.2-spyware.com/remove-antivirus-2009.html

You will also need to run Antitrojan Software, after removing Antivirus 2009, to remove the Trojan/s which are in your computer, and may try to re-instal that rogue program.

Kind Regards....

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#3
In reply to #1

Re: 'Antivirus 2009' looks like the Windows 4 colour shield

08/21/2008 6:51 AM

Hello Sparkstation:

fank you! As soon as I saw the 'Security Centre' (which isn't!) I knew it was not right as my Antivirus was working at the time. And clicking the proper Security Centre, all was fine.

I will try what you pasted anyway.

stay safe (ironic!!!!!!!!!!)

babybear

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#11
In reply to #1

Re: 'Antivirus 2009' looks like the Windows 4 colour shield

08/23/2008 2:03 AM

Hello Sparkstation:

I have just got back on after trying to get rid of the several infections I had, most related to the 2009 thing.

It needed two anti-virus and two anti-spyware programs, and six runs of each to clear what I think is all the bits and pieces. I posted to Laughing jaguar and Hendrik as well so you may like to view those?

I ended up copying the file to the desktop and then it was on about the third run of the software you mentioned which removed that, then the file deep in the windows program files.There was 13 or so bits of nasties found. Though only two Trojans. But that was enough!

My OE will not receive any mail now. I know the infection screwed it up.

Thank you for your help................

stay safe

babybear

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#14
In reply to #11

Re: 'Antivirus 2009' looks like the Windows 4 colour shield

08/23/2008 7:13 AM

If you are with Virgin Media, their mail server is crapped out at present. You can send but not receive ? It's suddenly decided to ask for p/w all the time, but won't accept it ? If that's familiar, you'll find a lot of web sites with irate Virgin customers right now.

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#31
In reply to #14

Re: 'Antivirus 2009' looks like the Windows 4 colour shield

09/21/2008 6:05 PM

Hello Kris,

firstly, sorry for the delay in replying to your post.

I am not with Virgin Media and, know of the problem with this company.

So it will not be the reason I am having problems. I realised after checking it hundreds of times, the reason I could not receive email was my own cock-up. I missed a digit out of my account name !.............Deerrrr me!

Thanks for your post though.

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#12
In reply to #1

Re: 'Antivirus 2009' looks like the Windows 4 colour shield

08/23/2008 2:06 AM

Hello Sparkstation:

make that 14 nasties! Sorry.

babybear

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#2

Re: 'Antivirus 2009' looks like the Windows 4 colour shield

08/21/2008 3:33 AM

It was loaded on my computer as well - but the antivirus did pick it up and blocked it.

Being allergic to viruses I went further.

I found the av2009.EXE file in - c: \ Documents and settings / user / local settings / temporary internet files / browser / . . . . and deleted it along with all the other temporary files. I also deleted the cookies because it seems to get activated from there as well while one is using a search engine like Google.

I also cleared the deleted file bucket.

I am also watching for unsolicited internet traffic. And kill any offending program.

I have even removed MS Find File - (but it is keeps returning like a cat)

I don't fully trust MS as well - The SP3 that was loaded gives problems with Delphi.

A program compiled some time ago (using some DLL's does not work anymore and gives errors when recompiling. The same is happening on my (virus free) laptop with all the correct files. (I found the problem was SP3 are using wide characters instead of ANSI characters.

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#10
In reply to #2

Re: 'Antivirus 2009' looks like the Windows 4 colour shield

08/23/2008 1:46 AM

Hello Hendrik:

I have just replied to Laughing Jaguar so you may like to read my post.

I thank you for your post. I was going to get back on-line and explain what I was ding and reply to you but, I was not able to get back on-line until now.

I know what to do when this happens but, it makes it no less frustrating does it? I pulled tho Modem connection out and went through all the windows files which as you pointed out have or, are likely to have the files to be removed in. The was just one file and as hard as I tried I was not able to un-install it. I then copied it to the desktop and when my anti spyware and anti-virus found that it also found the file deep inside the Program files. Even after deleting the 2009 thing, there was still two other icons which were launching warning windows. The way I got rid of them was to use my regcure. Again maybe 6 times before it removed the icons and the windows.

I also deleted cookies and temporary files and all deleted files. It may well come back as the OE is not as it should be. I can't receive any mail.

I think I might write to Microsoft and ask if they have a small program I can download to put any damage to OE right.

I think my problem started a couple of months ago. As when I searched with the new spyware tool, spyware Doctor it found 14 items. Was was not serious but three were. And I think they may have been on my machine for several weeks. This time though........... There was 6 temp files found which were linked by the look of them, to the main infection. The frustrating thing is I can't recall how this Trojan got onto my computer. I could have downloaded it. But I think it came 'piggy-back' on something else. It was a very small file, just a few KBs.

I thank you for your post which was helpful. I did not think of emptying the waste basket, which you mentioned.

I am seriously thinking of changing to Fire-Fox now. But, I want to find out more about it first and, I want to be able to export a lot of files from my email.

Anyway, bye for now......

stay safe

babybear

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#4

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

08/21/2008 11:20 PM

That software is bogus!

When it reports back on the initial "trial" inspection for viruses, it tags existing cookies with alleged virus and gives a false report iindicating problems you really don't have.

Since I'd had lots of trouble uupdating Norton from Symantic, I went with it.

However, the system still said I was unprotected and I could not understand why. Since it appeared to have been a Microsoft product, I contacted MS support. It wasn't there's at all, just made to look like it!

What a fantastic experience that was. The guy went into my system by remote link, cleaned out a lot of garbage, especially from my registry, all created by that program.

There was worse yet to come.

When I went into my checking account I found six consecutive debits from that same company! The first one was authorized. The subsequent five were not. These guys were draining my account!

I immediately called Bank of America. They reversed all the debits restoring the balance and cancelled my debit card. I got a new card. However, I was faced with having to contact every vendor and service provider who used my old card, and provide new info.

All totaled, it took me about 8 hours over a six day period to retore my financial environment.

I finally went with Microsoft's Internet protection package. I would have liked to have continued with Norton as I have been an enthuiastic supported of Peter Norton's products ever since they came out in the early 80's.

Symantic however has made things convoluted and difficult for consumers. I'm refuse to have to work to spend my money! I said as much in a post I sent them. They never acknowledged my post.

It appears that the only thing that is left of Peter Norton's legacy is his name. I suspect he's retired now, on a tropical beach somewhere sipping Margarita's. Good for him. He's earned it!

Q.E.D.

L.J.

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#9
In reply to #4

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

08/23/2008 1:16 AM

Hello Laughing Jaguar:

really appreciate all the info' you gave, some personal about your Banking etc.

I was almost tempted to put an order in to this bogus firm, and I would have. But on looking closer the 'off-line' colour which Microsoft uses when an antivirus product is not switched on in the Security Centre was not quite the same. And the small icons were slightly different to the 'real' ones. As well as that, they also downloaded four flash screens which would pop up every 30 seconds. It slowed everything down so much it took me until now to get back on-line. The thing that slowed me down the most was all the pop ups, where I would get into doing something and yet another pop up came along.

I feel for you with ref' to the problems you had with your Bank! A 'friend' shall we say............. scalp me two years ago and again three months ago. It was £850.00 the first time and £100.00 the second. Because of this I can hardly use my card as, it often does not work. Where the Card company has turned it off or refused a previous payment? I am going to change my card this week yet again. A 'just in case' measure. Judging by how difficult the first scalping was to explain to the card company, I feel it is worth the 'agro' of changing card every 6 months or so. It hardly helps my or your financial outlook. When I am checked as I am each time the card is used, you know?

I know I spend more time trying to prevent infections than I do working to enjoy or get something done! I had anti-spyware and anti-virus, two different makers, and neither saw the infections. I thought the new IE7 was supposed to stop that with the phishing stopper etc, but it did not work on mine. It is really difficult knowing what to buy. I had symantec fort a couple of years then about two years ago it stopped seeing a lot of infections I had no idea I had on my machine. Then I had Kaspersky which was pretty good for two years but did not see the latest infections. So I then got AVAST! which was about three months ago. It was good to start with but, again did not see the infections this time. I downloaded spyware doctor and anti-virus. And run that, then AVAST! over two three days maybe 6 times with each before I knew I was clean. It screwed my OE so I can't get any incoming mail. I use web mail sometimes so that is no worry.

I fully understand what you went through. And I am sorry.

Good luck..............

stay safe

babybear

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#5

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

08/22/2008 8:00 AM

BB,

My computer contracted the same infuction some months ago: variously known as WinAntivirus, WinAntivirus Pro, etc. I had extended contact with Earthlink and Microsoft about this embedded alien. To this date no one and nothing has removed it - but it has been rendered a harmless nuisance.

If I could find the publisher I would give him or her a good thrashing in civil and criminal court. I'll be interested in this threads progress.

CAVEAT: Beware of posts that refer you to a "fix".

Bobguz

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#8
In reply to #5

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

08/22/2008 3:08 PM

I would imagine LJ's bank could provide information as to the bank and account where those multiple debits ended up.

From there it ought to be easy.

Alternatively, I would imagine the police might be interested in such goings on. Consider the number of hits where the victims may not even be aware what is going on. Somebody is making a huge killing.

j.

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#32
In reply to #5

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

09/21/2008 6:13 PM

Hello bobguz:

still going over things trying to make things work better and they have improved quite a bit!

I am writing to say, I know it was (probably) a mistake but, you say "My computer contracted the same infuction..........

The ideal name for an Infection! .......'Infuction' Because that is what it does, right?

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#6

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

08/22/2008 10:02 AM

On a similar note, my at-work computer is protected by our corporate anti-virus, anti-spam, anti-anything-bad software and firewalls. Lately I have gotten several notices of quarantined items that had been sent as email. All have been deleted because upon inspection by me (a neat feature!) all were purportedly from major banking institutions (Wells-Fargo, Citibank, etc.) requesting "security update information" from me. Since none of my banking is done through any of these institutions, they are obvious (to me) fakes. Our software does not know this, but it IS smart enough to stop the delivery without my permission.

BE VERY CAUTIOUS of any such emails! No bank you do not do business with has reason to ask you anything. No bank you do business with will ever need you to update your security information over an unsecure internet connection - guess what? They already HAVE the information! Those who do not and seek it are attempting theft from you.

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#20
In reply to #6

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

08/24/2008 2:36 AM

Hello EnviroMan:

thanks for your post. What I do when I can actually get on-line is, write an email to the software company where I know(because I have dealt with them before), or I do a search and I have already got a list of 'safe' and known addresses for well known software I can write to.

I trash anything to do with Banking as I know they are 99% likely to be bad news.

Thank you.......

stay safe

babybear

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#21
In reply to #20

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

08/24/2008 7:04 AM

The Microsoft techs had me using, "Hijack This", to scan my system. I would return the results and sometimes screen shots to them. They would then advise me as to actions. Their help neutered the beast - no more pop ups - but did not remove all the residue. My security software (Earthlink's, "Protection Control Center" and "Spyware Doctor") detect and eliminate, ""WinAntiVirus Spyware*", residue upon restarts.

*AKA: WinAntiVirus Spyware Pro, or, RogueAntiVirus Spyware, or, Antivirus 2009.

Again, IMHO, this thread should be sent to ALL OS, IP and security software publishers.

Bobguz

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#7

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

08/22/2008 2:47 PM

I have seen these guys before. Download and install Spybot Search and Destroy and AD-Aware. Make sure these are the legitimate versions, not the ones that try to sound like these very popular freeware programs. You may have to run them a few times and restart your pc a few times as well to get rid of everything. It is possible to remove Antivirus 2009 "by hand", but I have had better luck with these two products, than deleting and changing files and registry items.

Sorry to hear about the financial headaches as well. Technical problems are enough to worry about.

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#13
In reply to #7

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

08/23/2008 2:21 AM

Hello AccuDave:

please see the other posts I replied to on this.

I might still have to download Spybot? two spyware and two anti-virus programs it took to get rid of it. Well, I think I got rid of it.

'Antivirus 2009' had a very small file in the Program files of windows. I tried lots of times to un-install it with no joy. I then copied it and pasted it to my desktop. once that was found the link was noted by the anti spyware and anti-virus programs I was using, plus regcure, and it was removed. Though the two icons in the task-bar took 6 runs each with four different programs to remove. Well, like I said, that is if it is removed. Can you actually see any icons or files related to the 'antivirus 2009' you can't remove yourself?

stay safe

babybear

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#15
In reply to #13

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

08/23/2008 7:24 AM

Baby Bear,

This thread should be forwarded to Microsoft and other providers so others will not suffer as we have.

I use Firefox on Earthlink. Earthlink's, Protection Control Center, does detect and delete this intruder. But the intruder returns on a restart. Spyware Doctor does likewise. Microsoft's, "Windows Defender" does not even see it.

Maybe the CR4 webmaster could report this thread.

Bobguz

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#16
In reply to #15

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

08/23/2008 9:12 AM

The return on a restart suggests it has been written to the bios.

Shut down the computer. Disconnect it from the power. Open the case and remove the battery. Put it back after a few seconds.

Restart the computer and the intruder will be gone. Most of the operating data will reset automatically. A few things you will have to guide.

j.

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#17
In reply to #16

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

08/23/2008 1:46 PM

Sounds great up to, "guide..."?

Bobguz

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#18
In reply to #17

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

08/23/2008 3:34 PM

Meaning a few things you may have to plug in manually.

j.

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#19
In reply to #18

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

08/23/2008 5:04 PM

Hmmmm. Thanks Jack

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#25
In reply to #13

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

09/20/2008 11:21 PM

Hello babybear,

'Antivirus 2009' had a very small file in the Program files of windows. I tried lots of times to un-install it with no joy

Hate that! Try right click the file / Rename then delete it.

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#29
In reply to #25

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

09/21/2008 5:51 PM

Hello bwire, thank for getting in touch............. as far as I can see on my system I have managed to eradicate the 'antivirus 2009'. I know of files which should have been trashed but, are still there. Mainly 'aaw' files which are the virus files which have the same name as Ad-Aware 2007. I realise these could be the cause of some problems I have but, am just finding info' on how to get rid of them. I have not tried yet as I need my computer for reasons I know you know if you read your private mail box. I went through I whole lot of very nasty infections over about five months. I am pretty sure I know who sent them!!!!...........THAT same person. You see? I have now changed my antivirus and anti-spyware several times and, am now using Spyware Doctor-including Antivirus. I am not 'green' but, know my memory is poor, and sometimes get on-line and cannot recall what to do next. Which is exacerbated when I have to deal with stuff like clearing nasty infections and spyware invasions I am not used to doing. I still have files which I have saved for months of file name and paths which I know are virus'. And have been worrying about getting rid of them. I have tried and succeeded to trash some by renaming. But have not felt confident enough to do this with the worst virus files. Here is a for instance: the file name is: (bboocasted online.exe) (I have made up this name!) How do I make that safe to delete. On other stuff I have replaced or shortened the name or file address and then deleted. Though I was not at all sure if that was the correct thing to do. I have now stopped using Ad-Aware 2007 and Ad-Watch, which is part of it. As a lot of the virus' were named exactly the same, and when they were found by my new antivirus and or Reg Cure, I could not decide whether the files found were 'good' or not, so binned the Ad-Aware. The computer seems to be working better now. Still not right, but, better. I feel the only way forward is a complete re-install of Windows, or a complete change to Fire-fox etc, or, some other like Safari, or Opera? Why do you say beware of Fire-fox? I know it is the second only to Microsoft, but, have you had a bad time with it? At the moment I have IE7. I still have my screen turning black just for a second every ten minutes or so and, error messages on 'runtime errors' and others telling me this line or that line on a web site has errors. But have found if I run Reg-Cure every hour this stops these apparent errors. I know I have two blank 'Registry entries' and, also know these are created all the time as windows is working. But these are two which I cannot mend. And it seems they cause gradually more and more empty Reg' entries. Which cause the errors messages. Take care, and sorry this is so long........ =========================================================== 1) Antivirus 2009' had a very small file in the Program files of windows. I tried lots of times to un-install it with no joy

Hate that! Try right click the file / Rename then delete it.

2) Beware of FireFox, you got knocked down but you may be well to just get back on and keep riding

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#35
In reply to #29

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

09/21/2008 6:35 PM

Hello babybear,

I opened a site last month and this nastie bounced up with a flashing banner saying I had 8 seconds to react or it would install. Eight seconds is a looong time because I have the Internet connection icon in the right hand side tray, just right click and disable it and I have a feature in the Internet security suite to lockup the computer so I did then rebooted as a precaution. Haven't seen it since

But your problem is vexing so here goes:

the file name is: (bboocasted online.exe) (I have made up this name!) How do I make that safe to delete.

In ZoneAlarm I'd use the program control utility to kill it; so it can't exe, then delete it, then reboot.

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#39
In reply to #35

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

09/21/2008 7:21 PM

Hello bwire,

the name a typed in bold below is completely false and made up by me.

But you did mention about renaming a known nasty file and deleting that way. If I say replace every other letter by a different one and leave some underlined, with that make the file safe do you think?

I too have removed the ISP connection by taking out the phone cable to my computer. I also have been off-line for up to a week while I try and sort things out with regard to a particularly stubborn files I find hard to remove.

Thanks once again.........

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#45
In reply to #39

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

09/22/2008 12:05 AM

Have you tried booting with an Anti Spy ware disc in the drive?

SpyHunter / Highjack this each are an effective spy ware locator; in spyhunter you may not eliminate the bug in the free version. However High Jack This does allow you to delete the offending bug and do read and heed the warnings.

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#47
In reply to #45

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

09/22/2008 12:32 AM

Hello bwire,

hope you enjoyed your break?

The answer to your question in short is.............NO

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#36
In reply to #29

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

09/21/2008 6:42 PM

Hold off with reinstall O/S isn't necessary.

FireFox is fine

I'll give you the goods in a while as I'm off to evening church service.

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#34
In reply to #7

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

09/21/2008 6:28 PM

Hello AccuDave,

is reply to your mention of Download and install Spybot Search and Destroy and AD-Aware.

I have tried using these together before and they fight. I have stopped using Ad-Aware 2007 as the infections I had were named exactly the same as this Anti-spyware apps. And things seem a lot smoother since. Not right, but smoother.

I will download Spybot, and maybe Ad-Aware as well after I reinstall windows or start using a different OS/browser. I will try to save the apps on a completely separate HDD, as I have two. See if that stops them fighting? Having them separate from the OS may help anyway?

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#22

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

08/25/2008 8:57 PM

Hello all..............

I have just managed to get my OE mail SMTP working.

I lost count of the times I filled in the ISP connection form and likewise with the OE new account form.

What I did to get it working was to search my ISP Faq files and, I did it just to see if it would work..............that's, confirm my OE email password on my isp's site.

I did not even know I had a password but, I must have a guess?

It all seems to be working fine now.

Thank you all for your help in removing the nasties, which, was the start of all my problems. Thanks once again...............

stay safe

babybear

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#23
In reply to #22

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

08/26/2008 7:03 AM
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#24
In reply to #23

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

08/27/2008 12:57 PM

Hello EnviroMan:

hope you are well....................

As a by-product I also have not had any recurrence of my menus and other parts of my screen going black for a couple of seconds. Hope it stay like that.

I went into 'safe-mode' via the cmd line as I could not get in by pressing any 'F' buttons. And it seems to have stopped the menus turning black.

I am going to go over to Firefox in the future. It seems far less likely to have infections aimed at it. Theres an awful lot of files to save and sort out for use on Firefox, if I can use them on that OS?

stay safe

babybear

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#26
In reply to #24

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

09/20/2008 11:26 PM

Beware of FireFox, you got knocked down but you may be well to just get back on and keep riding

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#27
In reply to #26

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

09/20/2008 11:30 PM

Hello bwire

Firefox is fine, and is actually a properly code-written Internet Browser, unlike Internet Explorer.

Many website Operators have to "re-jig" their code, so that IE can actually show the Website.

Kind Regards....

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#28
In reply to #27

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

09/20/2008 11:51 PM

Hello Sparkstation,

Cool econs! I too use FireFox also

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#30
In reply to #27

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

09/21/2008 5:57 PM

Hello Sparkstation:

I to like your enviable icons! Can you explain what you mean by 'properly code written' browser?

As you will see I will be changing my browser soon. The options are Fire fox, Opera, and another I can't recall, sorry.

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#37
In reply to #30

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

09/21/2008 6:42 PM

Hello babybear

Read about the IE Browser problem here: http://www.arsnova.cc/tips/Which_browser_is_for_me

There are many references to the continuing Internet Explorer problem, on many Technical Websites.

When you see an interesting graphic, Right click and save it to your own PC.

Rename as needed, so you can easily remember it.

Read more about Post Graphics here: http://cr4.globalspec.com/thread/15743/How-to-insert-Graphics-into-your-Post-to-make-it-more-readable-or-interesting

Kind Regards....

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#38
In reply to #37

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

09/21/2008 7:11 PM

Hello sparky,

I was looking through some of Microsoft' own Faqs and other stuff on their site yesterday and, from the headings or 'subjects of some, it seems some of what I have been experiencing like the screen turning black for a second, is a known side-effect of either the install of xp update 1, 2 or 3. Why have they now made these facts known to all? Or, remedied the problem by another small update? Frustrating to say the least!

I will check out the sites you list, thanks.

What a kind bloke you are!

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#40
In reply to #38

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

09/21/2008 7:57 PM

Hello babybear

Microsoft have tried to keep the facts hidden as long as possible, sad to say.

When a problem is discovered, Microsoft try and remedy it, providing it does not cost too much.

The Colossus gets away with it, because most people use Windows etc, and just don't know.

Advisory messages for known problems are located on Microsoft Website, but you have to know which problem you are looking for, as it is the "Needle in the Haystack" trick, as Maxwell Smart (of the Get Smart TV Show) used to say.

Kind Regards....

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#41
In reply to #40

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

09/21/2008 8:49 PM

Hello sparky once again,

thanks for the reply post...........

I certainly would never have known where to go on the Microsoft site without knowing what to look for! Why they can't delineate the site more I do not understand. I would have thought, with a known or possible problem, a link in the HELP file would be very useful?

I think the change in the web update site has confused the matter over the last three years or so?

Why not have a completely different part of the site for Knowledge Articles?

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#42
In reply to #41

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

09/21/2008 9:19 PM

Hello babybear

<"....Why not have a completely different part of the site for Knowledge Articles?....">

That would make it too easy, wouldn't it.

Kind Regards....

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#43
In reply to #42

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

09/21/2008 9:28 PM

Hello sparky,

I guess it would kinda make it easier. And if I thought I could actually get through to anyone who matters and cares, I would write and surgest the Lnowledge Articles are not mixed with any other parts of what is probably the largest web site there is!

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#46
In reply to #40

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

09/22/2008 12:08 AM

Hello Sparkstation;

but you have to know which problem you are looking for, as it is the "Needle in the Haystack" trick, as Maxwell Smart (of the Get Smart TV Show) used to say.

You get the necessary update by running windows update

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#52
In reply to #46

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

09/22/2008 2:31 AM

Hello bwire

Do you work for Microsoft, or are a Distributor for them?

Evidently you have never experienced major system failures after a Microsoft update.

If you have never experienced major system failures after a Microsoft update, then you are extremely fortunate.

Time for you to take a lottery ticket, right now.

Kind Regards....

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#55
In reply to #52

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

09/22/2008 1:35 PM

Hello Sparkstation,

I do not work for nor am I affiliated with Microsoft.

I have used their products by choice and have experienced a significant emotional event when a Microsoft update or other curious Windows XP malady by way of a boonie road at about six month intervals

I am not immune and was no intent to infer.

The reason I am willing to pay the protection money to ZoneAlarm is the value received vs.the fee is fruition.

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#56
In reply to #55

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

09/22/2008 4:36 PM

Hello bwire

Thanks for the clarification.

The last significant set of updates I got from Microsoft, crashed ZoneAlarmPro, along with several Security Utilities.

The twin HDD's had the WinXPPro O/S so corrupted, that until I obtain new HDD's to instal WinXPPro onto, then move Data from the twin Corrupted Drives, I still cannot use ZoneAlarmPro, although I have most of the other Security Applications working.

The HDD's are not the problem, being only a few months old.

It's not the first time that Microsoft Updates have caused major troubles, and I am sure it won't be the last.

When I do the next windows instal, I am stopping at SP2, because after that was when the wreckage started for me, along with many others.

I would use Linux entirely, but some programs I use here are not Linux capable.

Kind Regards....

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#57
In reply to #56

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

09/22/2008 9:08 PM

There is a patch available from ZA to correct that goof. Run

http://download.zonealarm.com/bin/free/pressReleases/2008/LossOffInternetAccessIssue.html

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#58
In reply to #57

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

09/22/2008 9:43 PM

Hello bwire

for your helpful advice above.

Yes, I know about that, but the Windows system here is now so corrupted, the ZA patch does not actually work, because ZA is no longer recognized by WinXPPro.

I am quite experienced with PC's, and the only solution is a new HDD, Fresh install on that new HDD of WinXPPro, then the Instal of ZAPro Firewall, and then the laborious job of copying 1TB+ of data across, Then sorting it all, and re-installing the needed Programs.

That above exercise normally takes over a week, to ensure a proper stable system.

But first I need new HDD's, which I am awaiting.

Kind Regards....

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#59
In reply to #58

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

09/22/2008 11:52 PM

You need a hot swapable bay so you can have a spare for next time.

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#60
In reply to #59

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

09/23/2008 1:07 AM

Hello again, bwire

for the suggestion.

I have two hot-swappable bays fitted already.

I really need the new HDD's, that's what I need right now.

Kind Regards....

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#61
In reply to #60

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

09/23/2008 4:42 AM

Hello Sparkstation,

You're quite welcome though what little I know of computers has come to me under fire. I didn't read the instructions and after destroying six or seven came to realize I could confuse them quite well

It has been a long and bumpy course but after discovering the opposite side of the coin a fine relationship has developed

Soon I'll need to build one specifically for audio/video uses, yeah the whole she-bang from capture to broadcast. So more lumpy forehead time and might need help too.

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#44
In reply to #38

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

09/21/2008 11:56 PM

There was a huge IE7 update a couple weeks ago did you miss it?

The cummulative security update for August 2008

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#48
In reply to #44

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

09/22/2008 12:36 AM

Hello again bwire,

I have my machine to receive updates automatically. Whether I got the one you mention I will check out thanks.

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#49
In reply to #48

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

09/22/2008 12:50 AM

You're welcome

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#50
In reply to #44

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

09/22/2008 12:53 AM

Hello bwire,

just checked and I do have that update. Dated 14 of September I think.

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#51
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Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

09/22/2008 1:04 AM

I probably don't remeber if you said you are using XP or Vista?

Here are the antivirus 2009 removal tools and kill processes

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#53
In reply to #51

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

09/22/2008 12:07 PM

Hello bwire,

sorry for taking so much of your time! I have Window XP with all 3 MAJOR updates.

I cannot find or, should that be 'see' any other bits of the specific virus you mention, :antivirus 2009. I actually had a couple of version on my machine as well as other types of virus and a couple of Trojans. But though it is slightly more awkward to use, I have the windows/Microsoft safety setting to MAX. This mean I have to give permission to almost every web page but, it gives me piece of mind as well, you understand?

I also have found the Spyware Doctor, and, RegCure to be very effective .

I have noticed several instances of tiny files or even empty files that were used by antivirus or, anti-spyware in the past. But they are not found by either of the two 'anti's' I mentioned. They do not seem to be a problem anyway.

I have been on the computer so much in the last two weeks I find it is giving me eye problems. I have altered the screen to a very much more 'neutral' colour for the surround and font, which has helped but, I am just tired now. I think I will go to bed and get some needed sleep.

Will catch up with you later OK?

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#54
In reply to #53

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

09/22/2008 1:15 PM

Babybear,

There's nothing to apologize for I am glad to be of assistance.

Peace of mind, turn it off and pull the plugs

In my opinion XP isn't capable of overcoming the current level of security and risk and the future doesn't look bright either. XP is however an otherwise capable machine in many ways but all is changing and change we must too.

Get forty-winks then reassess.

I have gone the route of reinstalling XP on several occasions an am sorry if I gave you the impression otherwise. But I don't recomend reinstalling except as a last resort. Cleaning up well then loading the disc and opting for 'repair' is far better. Because simply reinstalling creates other problems that may acerbate the original trouble which normally has me just a little behind the curve already.

Continue clean-up, open system restore and scan for virus and spy ware, strip system restore to minimum allocation, strip virtual memory to allowed minimum, run disc clean up, defrag, reboot. Repeat until defrag requires less than thirty seconds to complete.

Is my experience that Microsoft safety features only take care of Microsoft. You should have several firewalls, start with a hardware router and or modem; your Internet security suite may interface overall.

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#33
In reply to #23

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

09/21/2008 6:20 PM

Hello EnviroMan:

I like it, I like it!

the thing is...................I did not know I did not have it! ............I think I didn't know anyway????

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Hobbies - DIY Welding - New Member

Join Date: Apr 2008
Location: Bristol, Tennessee
Posts: 1177
Good Answers: 58
#62

Re: Antivirus 2009 Looks Like Windows 4 Colour Shield

08/25/2009 8:35 PM

Hi, Baby Bear, it's been a while since we first met. My computer was attacked by a Russian virus that called itself System Suite, it has the same symptoms as yours. I used Malwarebytes antimalware to get rid of it. The computer is still a little ill, I had to re-install AVG internet protection. It did not get my wife's computer which has Norton internet security.

I am reading books on electronic power supplies, a deep subject. Did not realize there were so many types.

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mike k
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