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Hot Water Heater Issues

01/20/2012 8:03 AM

Hello: We in live Florida and have a rental house we purchased in Port Charlotte in 2009. The house was built in 2005. The original electric water heater that came with the house started to have problems in August of 2011. The first issue was that the bottom heating element burned out and started leaking water out the front of the water heater. The repair company replaced the water heater with a new water heater (GE Model SE 50M12AAH) . 30 days later the new water heater bottom heating element burned out. The repair company replaced it, the bottom heating element. 45 days later, the top heating element burned out and the repair company replaced the top heating element. Yesterday, 1/19 the tenants called up again stating they thought the water heater was was getting ready to fail based on the following symptoms: The water temperature was not very hot, water pressure was low and air was starting to sputter out of the faucets with the water and there was black particles in the water which the tenant believes is one of the heating elements starting to burn up inside the water heater. The only other information I have is that in May 2011 we had an electrician come out and replace the unshielded wiring from the wall with a shielded wiring. Regards - Rambo15

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#1

Re: Hot Water Heater Issues

01/20/2012 8:24 AM

Why not just replace it with a tankless water heater? Like:

http://www.rinnai.us/tankless-water-heater/

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#4
In reply to #1

Re: Hot Water Heater Issues

01/20/2012 8:55 AM

The installer should make good on this problem and it should not be the homeowner's duty to replace a 1 year old water heater at the homeowner's expense.

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#2

Re: Hot Water Heater Issues

01/20/2012 8:49 AM

Aside from replacing the feeder cable has anyone taken a voltage read at the elements?

Is there a good ground bond to the heater?

You have three issues to address at this point;

1 - Air in the system.

Where is the air getting into the system at? Have you tried opening the safety release valve to purge air out of the tank? Do you get air out of the cold water side of faucets? Have you had a plumber check for correct piping to/from the heater?

2 - Electrical supply quality;

The elements are getting smoked for a reason. Either not fully submerged/intermittently submerged while energized or over/under/unbalanced voltage.

3 - What is the quality of the incoming water?

City water? Well water? If well water, is it filtered and softened? Again, if well water have you performed a water hardness test?

I don't believe that the water heater itself is defective.

Please do check back and let us know what you find.

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#3

Re: Hot Water Heater Issues

01/20/2012 8:53 AM

This sounds like the installation company's problem, not yours.

Call up the installer and demand they replace the water heater with a new one from a different manufacture at their expense.

If you know an attorney you might want to contact them so that you fully understand your rights under Florida law.

You should check the installers license and make sure that they do not have other claims pending against them. If they are reputable they should do whatever is required to rectify the problem to your satisfaction.

I would make it a point that you do not want the heater replaced with another GE model as it appears to be clear that it is a lemon.

You might also do some research on the heater model to see if there are issues with it like the ones you are having now.

As a last resort, GE may be a resource if you complain to them loud enough. Personally, I dislike GE appliances.

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#5

Re: Hot Water Heater Issues

01/20/2012 9:45 AM

Like the above posters: is it under manufacturer's or retailer's warranty?

If it were in the UK, then Sales of Goods legislation protects the consumer by the consumer stating that the equipment is 'not fit for purpose' and demanding a refund. Local Trading Standards offices will want to know about this one.

Is there similar legislation there?

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#6

Re: Hot Water Heater Issues

01/20/2012 10:40 AM

Before any action should be taken it would be best to know what is causing the problem here....Having air in the line means the supply line has been opened...It's quite possible that the water utility has had a main failure, that the main line was opened, the repair done leaving air in the line...If this happened a boil water alert would have gone out and should be easy to trace....If you are on a well the problem could be here....I would definitely get a second opinion from another company that services water heaters as well...I would also have an experienced electrician check the electrical supply...An electrician who installs water heaters would kill two birds with one stone...

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#7

Re: Hot Water Heater Issues

01/20/2012 10:45 AM

It sounds like the water supply is incorporating air into the flow. This would lead to a low water level in the tank, and the subsequent failing of the elements. If this is the case, the installer is not to blame.

Do you have a well or municipal water?

Is your water hard or soft? Hard water will cause appliance failure. I ask this because even if the element failed, water should not leak out. On the other hand, if your water is hard, you would see the effects you are describing.

Black particles in the water are common in hot water when water is very hard. I have seen this MANY times.

I too live in Florida. I installed a water softener and whole house charcoal filter at my wellhead about 4 months ago. Water that smelled like rotten eggs and stained everything it touched is now like bottled water. I installed them myself in 2 hours.

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#47
In reply to #7

Re: Hot Water Heater Issues

01/23/2012 12:14 AM

It is a good suggestion!

Hard water is allways problematic by clogging the system,and worse-corrosion on the flanges!!

Please check damage of flanges while replacing the electrical heater !! Duly worn flanges will leak quite soon after installation....

In any case changing the water heat tank - is expensive procedure...but necessary if corroded flanges cannot be repaired !!

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#8

Re: Hot Water Heater Issues

01/20/2012 10:55 AM

The plumbing and wiring need to be inspected by a licensed contractor or home inspector. If air is getting in it's either coming up the incoming lines (a faulty pump will add air to the lines),(an air eliminator will release it) or you're losing pressure and the water is going back down the lines, allowing air in from the taps or toilets. A check valve will stop that. If all the water leaves the hot water heater, the elements will surely burn up, they can't stand to be exposed to air while energized.

Air eliminators are standard equipment on heating systems, release trapped air from plumbing. Any time pipes are worked on, air gets trapped in the lines. Is this city water or well or what?

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#9
In reply to #8

Re: Hot Water Heater Issues

01/20/2012 11:42 AM

Saves me a lot of effort not writing what someone else already did ! GA !

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#10

Re: Hot Water Heater Issues

01/20/2012 6:11 PM

Several others hint around this:

I and several neighbors all share a community well. It does not have above ground storage, such as a small tower or tank, that most of these systems have. The water pressure is maintained through an expansion and pump tank system. Water pressure drops during peak periods such as summer when yard and garden watering is taking place. (That can be a hint to which system you may have.)

During power outages (utilities) the pressure eventually declines to a point and the water in the main lines to the homes backs down. This creates a vacuum in the system and draws the water out of...you guessed it...our hot water heater. When the power comes back on the tank can be nearly empty. Then we have air in our lines, extremely hot water and all of the particulate which has gathered, scaled and sloughed off due to drying out during the power outage coming out of our faucets.

The pump system for your area may be similar. If there is any kind of energy saving devices which turn off the main pump, booster pumps, etc. or if someone accidentally wired the light switch in your pump house to the pump outlet and every now and then turns it out...well, you get the idea.

You can have a one way gate installed for less than a hundred dollars to prevent water from flowing "out" of the "in" line, so to speak. You can also have electric (or loss thereof) gates that do this more reliably.

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#45
In reply to #10

Re: Hot Water Heater Issues

01/22/2012 7:30 PM

Hi Cuba Pete

You and your neighbors need to make sure all the garden watering valves are fitted with vacuum breakers, preventing water from the lawns etc from being drawn back into your supply system and contaminating it. You should also have a check valve installed in the water heater cold feed line to prevent scalding water from entering the cold water system in case of thermostat failure. And of course the water heater relief valve should be dual thermal and pressure type......yes I know the relief valve will be leaking all the time due to cold water expanding when heated, but we used to get around that by filing or drilling a SMALL hole in the check valve to allow a small flow back into the main line.

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#49
In reply to #45

Re: Hot Water Heater Issues

01/23/2012 7:02 PM

I will definitely take all of that onboard. I bought the house a little over a year ago and have procrastinated the issue. I can't enforce the rules on my neighbors, and I don't think they would appreciate the "new guy" reporting them to local authority. I don't need that grief. I am, however, planning on taking care of myself in this situation.

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#11

Re: Hot Water Heater Issues

01/20/2012 10:24 PM

Install evacuated tube solar thermal collectors and you will never pay for hot water again. See www.SunConureSolar.com .

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#15
In reply to #11

Re: Hot Water Heater Issues

01/21/2012 8:21 AM

This is very good idea. :-)

In fact, if you're very handy around the house and know how to do plumbing (and sweating copper pipe joints), then you can buy solar thermal evacuated tubes for a very good price on Ebay. I did, and am presently in the process of fabricating the heat tubes and manifolds. Said tubes were surplus NASA and USDOE, and cost me approximately $22.50 on average (bought 3 lots of them, so the avg. cost).

Copper pipe prices on the other hand are so cheap!

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#12

Re: Hot Water Heater Issues

01/20/2012 10:37 PM

Several other replies touched on this but it may not be clear. One of the main causes of hot water heater failures in the south is calcium deposits in the water (comes from being at the bottom of a salt water sea for geologic time period). Other minerals may also be present. As the water turns into vapor and boils away from the element it leaves the suspend minerals as a deposit on the heating element. This deposit will both build up and flake off and settle on the bottom of the tank. This material can build up until it covers the element. The lower element is isolated/insulated from the water and overheats to the point that the nichrome wire finally fails resulting in an open circuit and no hot water. Examine the lower element for build up when it is removed. Also use a long handled spoon to dip into the lower part of the tank to see if there is a sediment build up. The cheapest way to prevent this is to drain the tank, remove and wire brush the lower heating element, and vacuum or manually scoop out the sediment build up in the bottom of the tank about every six months or so.

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#19
In reply to #12

Re: Hot Water Heater Issues

01/21/2012 11:56 AM

Best answer yet on trying to find the cause. My thoughts exactly. In fact we had the same problem as a kid in W. PA, until a Calgon water softener was installed.

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#13

Re: Hot Water Heater Issues

01/20/2012 11:00 PM

I have not seen it written that you are on well water but I suspect that is where your water originates. There are a couple of issues and they likely deal with water quality. The "air" you notice is not likely air but a build up of CO2 gas. Hot water tanks are ideal environments for sulphate reducing bacteria (SRB). They can be introduced at low levels from a well environment at ambient temperature. However, these bacteria will proliferate at 53 to 60 degrees C and that is the reason hot water tanks often deteriorate quickly. A byproduct of sulphate reduction is H2S and CO2. H2S will react with most metals including copper to form black deposits. H2S is corrosive as will the build-up of CO2. They are working in tandem against your hot water tank.

It would be best to test the raw water before you provide any treatment. H2S can rebound if all the SRB are not under control. And of course the HWT is the ideal breeding ground. Testing should include major ions (hardness included), pH, conductivity, H2S, metals, TOC, and temperature.

Once you have determined the quality of water, If as I suspect the quality is the issue, you need to find a way to control the SRB. One way that has proven effective is to introduce a chemical feed line into the bottom of the well (not the pressurized lines) and allow a small percentage of peroxide to enter the well environment. Peroxide is H2O2 and breaks down as H20 plus O. The extra oxygen is very toxic to SRB as they are obligate anaerobes. Excess injection will lead to excess O2 production that can make your water cloudy. It will clear up if it is allowed to sit in a glass. It is also an indication of overdosing and that would mean adjusting your peroxide feed back. There are cheap test strips to help.

I have seen similar problems and suspect yours may be a quality issue with the incoming water. However, please follow others advice with electrical issues and you may want to discuss the issue with the installer. Good luck and feel free to PM.

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#14

Re: Hot Water Heater Issues

01/21/2012 6:58 AM

Hi Rambo, I had the exact same symptoms with my water heater when I lived in Florida (east coast) What I found was a couple of different things, first my pump was sucking air through the well casing. The air was causing the sulpher in the water to oxidize and resulted in black particles and smell. The second issue I had was calcium buildup. The calcium would build up and settle to the bottom of the tank which would cause the lower element to become encased and eventually over heating and burn out.

In Florida an air relief valve is not required by code at least where I lived at. If in fact you on on well water, one test you can perform is to attach a hose as close to the pump as possible, place your thumb over the end of the hose as to block it, open the valve. If there is air in the water you will hear it for sure as the water will sputter.

Also you may want to have the water tested, especially the PH level.

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#16

Re: Hot Water Heater Issues

01/21/2012 10:47 AM

I love this great blog, thanks everyone.

I have a question, does one need a sacrificial anode in some water heaters? Does that poison the water, therefore not allowed?

I liked the filter and softener idea from someone, that sounds perfect.

It sounds as though the element is almost dissolving in the water.....

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#17
In reply to #16

Re: Hot Water Heater Issues

01/21/2012 10:58 AM

I always removed the anode during installation because shortly after installing the water would smell like crap.

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#20
In reply to #16

Re: Hot Water Heater Issues

01/21/2012 12:56 PM

GA and yes. Most HWT come with a sacrificial magnesium anode. In really hard water conditions the suggested anode may be aluminum or switched over for zinc. Some anodes can be doubled in the same HWT or built with larger sizing. They are in the units to protect the interior walls of the HWT. This is the second HWT in a very short space of time so is most likely a magnesium anode. One strategy the installer may want to try is to install a double anode tank to extend the life. He may want to even try to replace the one now installed with a better upgraded model to deal with the water. The anode is worth looking at because they are fairly cheap and easy to replace. Replacing the HWT without understanding the problem is only repeating the problem.

The OP mentioned he is a renter so I suspect he/she may not have ready access to water quality. A magnesium anode breaking down will also result in the black deposits. Waters with a high conductivity ( good electrolyte) are the best candidates for problems. Those with SRB are also good candidates when gas is present.

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#23
In reply to #20

Re: Hot Water Heater Issues

01/21/2012 8:05 PM

GA for good infos, many thanks.

So I guess either replace the anodes regularly or get a water softener.....

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#24
In reply to #23

Re: Hot Water Heater Issues

01/21/2012 8:24 PM

Thanks and you are welcome. The softener really does not matter in this type of problem. The TDS remains the same in hard or softened water and thus the deposits still occur in the HWT. You cannot apply Langlier's Index to softened water as it will always indicate aggressive water. So perhaps maintaining fresh anodes would be a better strategy.

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#18

Re: Hot Water Heater Issues

01/21/2012 11:38 AM

In regard to "Tankless Hot Water Heaters", you should first visit this review website (and others) prior to purchasing one:

http://www.hvac-for-beginners.com/ta...r-ratings.html

Hope that helps!

[Personally, I've been looking into the EcoSmart Tankless Hot Water Heater (electric, 24 kW or 27 kW, whole-house flow delivery) because of the stated efficiency, review comments (quality), manufacturer's lifetime warranty, and fair price......since we have 7.56 kW of Solar PV on the roof and the fact that we really only use large amounts of hot water during the daytime, so the power demand will be somewhat negated......that, and my future installation of solar thermal evacuated tube collectors (will raise the inlet temps significantly to the heater, thereby reducing the cold water heating requirements) I have no qualms about the increased electric power demand. Anything IMO is better than being at the mercy of the fuel oil distributor with costs now around $3.45/gallon, which could skyrocket anytime!!! I've already talked to my HVAC/electrical Contractor friend about these plans and he thinks it's a great idea.....in fact, he's already done the same at his home! :-)]

.....let it shine baby!!!!!

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#21

Re: Hot Water Heater Issues

01/21/2012 1:54 PM

If your HWT is smelly, do not remove the anode as that will only serve to speed its demise. It will also likely void your warranty (most warranties are 5 years or more). The odours are without a doubt the result of SRB. So control of the odours will depend on control of the SRB. If you have changed the anode for zinc/aluminum and still have odours, here is a simple recipe to get rid of SRB in the HWT.

1. Purchase some peroxide 3% found in most drug stores. A 12 oz container for 40 or 60 gallon tanks.

2. Close off the cold water supply to the HWT and then open the bottom drain on the HWT. You will want to use a small hose or good size pan. Water will not flow from this drain until you open another hot water tap.

3. Put the peroxide in a large open plastic/glass container ( like a margarine container or soup bowl).

4. Open a hot water tap higher than the HWT and closest to it. A tap higher than your drain will also work but just slower. You will notice a suction sound at this tap if the drain is open at the bottom of the HWT. Put your hand over the tap and you should be able to feel a suction. Hold the container with the peroxide over the tap, tipping as needed, so the solution is actually covering the screened portion of the tap. The solution should then siphon into the HWT. Allow all the solution to siphon from the container and then let the siphon run for an extra minute or so. The extra run time will clear the peroxide from the line to the HWT.

5. Close the hot water tap and then the drain on the HWT. Open the cold water supply.

6. Allow the HWT to sit quiet in the HWT for 20 minutes. Then open the tap used to create the siphon. Expect a little splutter and perhaps some black or blackish water from this tap. Once it is clear after a few minutes of running use the water as normal.

7. Repeat as needed. Cheap effective and often lasts several months.

8. If the odours return within a few days, you are a candidate for the down well peroxide injection system. You water likely has a serious infestation of SRB.

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#22

Re: Hot Water Heater Issues

01/21/2012 6:59 PM

OK First of all I really appreciate everyones input and responses.Yesterday I had an electrican test the power to the heater and he said everything was fine. Today we replaced the new water heater from August (GE SE50M12AAH) with a new GE SE50M12TAH. The thinking behind this move is that we got a lemon. We are going to monitor this one closely to see if it exhibits any of the same symptoms as the one the service company installed in August. We also took water samples from the old water heater for laboratory testing next week for chemicals and bacteria. Today The install went as planned I had a plumber come out and check my work, when I was done. Questions This is a 50 Gallon electric water heater. Filling it completely with cold water, how long should it take to completely heat all 50 gallons to 120 degrees which the dual thermostats are set to? If the tenant, takes a shower with dual shower heads turned on, approximately how long can he shower before he uses up the hot water in the 50 gallon tank, given the fact that the tenant likes his showers hot? 5 minutes, 10 minutes, 15 minutes? I just need an approximation. Thanks to all and I will keep you posted on what happens with the new water heater.

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#25
In reply to #22

Re: Hot Water Heater Issues

01/21/2012 10:48 PM

A 50 gallon water heater should be more than enough for your tenant. He should have hot water in 12 hours or less.

Is your water city water or well water?

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#29
In reply to #25

Re: Hot Water Heater Issues

01/22/2012 10:33 AM

Thank You for your response: IT is on a well with an RO system. After installing the water heater yesterday, I left the house to return to Tampa 1.5 drive about an hour into my return trip home the tenant calls me and says he only got about 3 - 5 minutes before his shower went cold.

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#30
In reply to #29

Re: Hot Water Heater Issues

01/22/2012 10:47 AM

What did he expect after only one hour of heating around a quarter ton of water?

Besides, 3 minutes is more than enough time to have a shower. Tell him to man-up.

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#31
In reply to #30

Re: Hot Water Heater Issues

01/22/2012 10:54 AM

It just takes him longer to wash EVERYTHING properly!!!

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#33
In reply to #30

Re: Hot Water Heater Issues

01/22/2012 11:02 AM

Great freaking comment! Man UP!

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#50
In reply to #30

Re: Hot Water Heater Issues

01/23/2012 7:07 PM

How cold can Florida water be? Honestly...

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#51
In reply to #50

Re: Hot Water Heater Issues

01/23/2012 10:39 PM

It can get plenty cold in Florida. I'm here a thousand miles south of Florida, and don't like the idea of cold showers. It's one thing if your water is pumped up to a drum on the roof to heat up in the sun, and another thing if it has been in a big tank.

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#38
In reply to #29

Re: Hot Water Heater Issues

01/22/2012 12:52 PM

Well water can be tough around here. If you continue to have problems then you need to address your water quality from the well. However, whatever water is in the hot water supply will be in the cold water supply.

That means you should be able to easily spot sediment problems, rust, hydrogen sulfide, trapped air in facets, toilets, and other water taps.

We have bad well water, but it has not presented any issues with our water heater.

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#40
In reply to #29

Re: Hot Water Heater Issues

01/22/2012 1:55 PM

RO raises many questions. Is there adequate storage of RO water and do you draw from stored water? Is there a mixing of raw water with RO water? If the demands for hot water are only 2 gpm (common in households), that represents a very large RO unit needed if you are not drawing from storage. RO will filter down to the molecular size and that means, if it is operating properly, it will remove anything bigger than a water molecule. Do you buffer the RO water in any way? RO water is very aggressive and will destroy a lot of plumbing, maybe the black particles are the result.

By the way welcome to CR4. As you can likely surmise, if you provide better initial info we can provide better answers. Also many discussions will move in directions you may not have guessed and that is part of the interest. Anyway, welcome.

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#41
In reply to #40

Re: Hot Water Heater Issues

01/22/2012 4:37 PM

Thanks Kevinm for the greetings and salutations. The RO system is unique in that it has a 1300 gallon storage tank. The well pumps the water to the industrial RO unit which then passes it through the calcite tank then into the holding tank that has a submersible pump which is connected to a 40/60 pressure switch. Connected to the pressure switch is a Chlorine pump that injects chlorine into the holding tank each time the submersible house pump runs. Finally before entering the house the water is passed through a charcoal tank to remove excess chlorine. We monitor monthly our TDS readings which have ranged from 90 to 150 ppm depending on the time of year. Our PH has been steady at 7.0.

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#43
In reply to #41

Re: Hot Water Heater Issues

01/22/2012 4:58 PM

The parameters are in the ideal range and you seem to have enough RO water at least storage capacity. Maybe the lemon theory is correct. However, it is unusual to see two HWTs fail in the same location. If it is possible to remove the anode on occasion for inspection, try it and see if the anode is deteriorating quicker than normal. You may even want to use the aluminum/zinc anode as a replacement. I still suspect something wrong in the water quality and perhaps when you get results we can revisit the water quality. Ask the lab to calculate Langlier's Index (LI) on the RO water. Do the calculation for ambient temperatures and for 120 F. Google the LI for information. Sorry watching a good football game.

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#48
In reply to #43

Re: Hot Water Heater Issues

01/23/2012 6:52 AM

Thanks for the suggestion on the Langlier's Index. I will post the results when I get them.

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#26
In reply to #22

Re: Hot Water Heater Issues

01/21/2012 11:46 PM

Why only 120F?

If you make the water hotter, then, with cold water dilution, the tenant can shower much longer. If the local codes do not permit this for safety reasons then a tempering valve between the tank outlet and the hot water reticulation system would also increase the effective capacity. Hotter water also kills the bugs in the tank.

I can't provide you with any hot shower endurance figures as there are too many variables. That 50 gallon/200 litre tank is more than ample for normal domestic consumption. If you tell us what the power rating and cold water temperatures are we can calculate the heating time.

Two thermostats....what's that for? Two elements or something? Shouldn't one be set hotter than the other? Just thinking aloud.

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#27
In reply to #26

Re: Hot Water Heater Issues

01/22/2012 8:44 AM

Increasing the heat has two drawbacks:

1. You loose efficiency and it costs more to heat your water. Hot water spends most of its time in the tank cooling down, so it needs to be reheated regularly to maintain temperature. Turning down the thermostat uses less electricity (or gas) to maintain the heat.

2. High temperature water poses a serious risk of scalding! A water temperature of 140° will scald a small child with 3rd degree burns within 1 second of immersion.

Most people are unaware that water heaters should be set to no more than 120°.

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#28
In reply to #27

Re: Hot Water Heater Issues

01/22/2012 10:05 AM

Agreed. 1. Yes the higher temperature gradient is less efficient but I was figuring on the tank having half decent insulation. If you wanted to make it really efficient then you could just have a cold shower and eliminate the gradient altogether. Every decision is a compromise. I took having lots of hot water as the priority. Try training a tenant to have shorter showers with more efficiently stored undiluted hot water....Yeh that'll work...

In Australia (that's my natural reference) domestic hot water is stored at around 70C and even with very common off peak hot water heating it stays hot all day without boosting. The off peak tariff is cheaper per kWh, the nett result even with obviously more heat loss is still a lower power bill. Even the smaller quick recovery (not off peak bulk storage) tanks store at 70C.

An instantaneous heater would give on demand nominal temperature hot water and be efficient (excluding transmission losses) too.

If you heated with solar then high temperature storage is really needed to achieve better effective capacity. 2. Yes, scolding is a risk and a tempering valve would deal with that if mixing at the faucet was too great a risk to carry. Children don't normally run their own baths...There are lots of other ways that an unsupervised child/tenant can kill and maim themselves.

Plenty more information on hot water from an antipodean perspective here.

The OP appears to have a handle on his immediate problem. Seems that his supplier wants him to be satisfied with their product. That's good. Looking forward to hearing how all that works out.

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#37
In reply to #28

Re: Hot Water Heater Issues

01/22/2012 12:48 PM

We have about 40 deaths per year from tap water scalding.

There are another 4,000 tap water scalding injuries reported per year.

While I am not saying we need legislation to fix this, we should be cognitive of the danger and obviously 4,000+ are not.

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#36
In reply to #27

Re: Hot Water Heater Issues

01/22/2012 11:35 AM

GA for that advice. The time for heating depends on the difference in temperatures required. Surface water in the north can be 4 degrees C and in the far north it can even be at 1 degree C (frazil ice) . Most (50 and 60 gallon) HWTs come with 2 elements with thermostats set the same. The cold water enters the bottom of the tank and rises to the top. If they were different all the work would be done by a single element 90% of the time. So keep the thermostats balanced the same. These HWT can be purchased with 4500 watt or 3000 watt elements. Usually these are enough to keep up with all household demands including from my experience raising 3 teenagers. I do have 4500 watt elements.

I think in Florida the temperature is likely much higher than in Canada. A 4500 watts will impart about 15350 BTU per hour and the calculation to heat should be easy. My guess is less than 20 minutes. I usually have a discussion based around shutting off the HWT when I go away and what would be the length of away time to be rewarding. By the way the reason I did not go to instant water was because of the cold water in the winter. I calculated I would have needed at least 2 units to keep up with nominal flow and the price break was too far distant to opt in that direction.

Commercial applications require 185 degrees F for sanitary purposes. These units are all problematic. However, a supplement in dishwashing soap called sodium percarbonate can serve to act as a disinfectant and allow a lower temperature. I am not sure all health inspectors would agree or rather are informed enough to agree or disagree. Sodium percarbonate is relatively cheap and available from chemical suppliers. FYI

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#32
In reply to #26

Re: Hot Water Heater Issues

01/22/2012 11:00 AM

The installation manual says that for households with little children the thermostat should be set to 120 F for their protection. The new water heater replaced another fairly new water heater (August 2011) that kept burning up the heating elements. The water heater came with two heating elements and two thermostats. I thought both had to be set to the same temperature as this was the way it came from the factory.

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#46
In reply to #22

Re: Hot Water Heater Issues

01/22/2012 7:52 PM

It should take about 2 hours to heat the 50 gallons to 120 degrees, your tennant can probably shower for at least a half hour before it goes cold.

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#34

Re: Hot Water Heater Issues

01/22/2012 11:11 AM

A low flow shower head might help.

There are different types available.

I encountered some years ago in Oz at motel/roadhouses out on The Nullarbor. They were dreadful things that offered a shower that would wet you about as much as a heavy dew if you just slept outside. There are better ones.

I like it to rain hard in the rain box. I have quick showers though and I don't run the water while I'm lathering up (I know, excessive info). Constant water flow just wastes soap and heats the drains up mostly. If your tenant wants longer showers he may have to make some sacrifices or pay for his own inline instantaneous hot water heater.

Where I live now there are no water shortages and ambient temperature water is warm enough.

I haven't always lived here....

How hard is it to find tenants there?

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#35
In reply to #34

Re: Hot Water Heater Issues

01/22/2012 11:25 AM

You asked how hard is it to find tenants in this economy. Finding tenants that pass the vetting process in this economy is extremely difficult. Finding tenants that understand that this home is where my wife and I are planning to retire and need to maintain it as spelled out in the lease agreement is almost impossible. These are the second tenants we have had, they are way better than the first pair which, all I can say were horrible.

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#39

Re: Hot Water Heater Issues

01/22/2012 1:16 PM

I have a Taco mixing valve on my solar hot water heater. I don't know how to adjust it. Googling just shows sales data, not use instructions.

The relief valves state 125 psi, not sure of temp, thought it was 150 degrees Fahrenheit. The relief valve on the roof releases sometimes. Hot water has nowhere to go when the control is satisfied with the tank temp. I have an air eliminator on the roof at the highest point in the plumbing.

I would not mind storing water above 120 degrees f if I could be absolutely sure the tempering valve would not fail and bypass scalding water. My brother got scalded as an infant, it happened in an instant with my mother right there. He still has the scar.

If the op has an ro system, his water is going to be good quality. Bacteria cannot pass through an ro system, it operates at half a micron filtering, smaller than bacteria. A virus might get by.

Running dry will take out the elements, as mentioned. A check valve will prevent that.

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#44
In reply to #39

Re: Hot Water Heater Issues

01/22/2012 5:43 PM

mike k, you should contact Taco's technical support, either by email or telephone call. Most likely they can email you the Owner's Manual. I have quite a few Taco Inc. parts on my Hydronic system...they're a top notch company with excellent support and products.

Try this link first....

http://www.taco-hvac.com/contact.html

Good luck with that solar mixing valve!!!

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#42

Re: Hot Water Heater Issues

01/22/2012 4:44 PM

Well just heard back from the tenants, after they adjusted the thermostat on the new water heater from 120 to 135. He went to the gym and came home and took a 10 minute HOT shower and said everything is working fine. So now I am back to monitor mode to see if the new hot water heater starts to burn up elements in about 50 days. I will keep all of you posted. Thanks for your support and responses!

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#52
In reply to #42

Re: Hot Water Heater Issues

01/27/2012 1:43 AM

Rambo,

The speed of the corrosion that you describe sounds like electrolysis. You should check the sacrificial anode for a proper ground path. Your mention of the shielded wire being installed makes me suspicious that your anode may not have a good ground through the plumbing, and is using the electrical ground. See if you have mixed pipe types - plastic, copper, iron. There may be a dielectric union preventing a good ground path in a mixed system.

Dave

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#53
In reply to #52

Re: Hot Water Heater Issues

01/27/2012 10:35 AM

I don't understand the function of the dielectric union. Our system has plastic pipe to the hot water heater from the pump, and copper lines to the solar package and copper lines to the hot taps in the condos.

The copper pipes are over twenty years old, and are corroded on the outside in some places.

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#54
In reply to #53

Re: Hot Water Heater Issues

01/27/2012 10:56 AM

Maybe the plastic pipe is insulating the heater from ground, so all the electrolytic action will be via the water, corroding any metals immersed in the water.....

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#55
In reply to #53

Re: Hot Water Heater Issues

01/27/2012 11:25 AM

Mike,

The dielectric union insulates dissimilar metal pipes from each other. If Iron and copper pipes are connected directly they will cause electrolysis and corrode. There is usually a strong metallic taste in the water when this is happening.

Dave

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#56
In reply to #55

Re: Hot Water Heater Issues

01/27/2012 3:20 PM

My understanding of electrolysis is dissimilar metals separated, and current flows through an electrolyte (in this case fresh water). As the current flows, the less noble metal, in this case steel, corrodes. The sacrificial anode is less noble than the steel, so it goes away, drawing the current flow to itself, saving the steel tank.

A solid connection, in my opinion, would reduce the current flow because the electric potential could equalize. The dielectric union breaks this connection, establishing a current flow through the water, eating the anode.

I am studying an electrolyzer on another site, to make hydrogen. If the anode and cathode are shorted, it won't work, and the current gets consumed as heat.

Please explain where I'm off as far as the hot water dielectric unions are concerned. To me they are newcomers to the plumbing of hot water heaters, which have been hooked up copper pipes to steel heater for a very long time.

Grounding the tank, and the pipes make sense. In a boat this is called 'bonding' and reduces electrolysis.

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#57
In reply to #56

Re: Hot Water Heater Issues

01/27/2012 3:47 PM

I just looked at my hot water heater. The iron pipes coming out of the tank are coupled to the copper pipes through dielectric unions. Any ground would have to be through the wiring. If the ground wire wasn't connected, the heating elements would probably be the next ground.

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#58

UPDATE -1 - Hot Water Heater Issues

01/30/2012 11:12 AM

Well it has been one week since we replaced the hot water heater. Heard from the tenant that "its the best its ever been". Which I believe translates into him being able to take really HOT 20 miniute showers.

The water test guy is going by today to collect samples and take them to the lab. When I have the lab results I will post accordingly.

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#59

Update 2: Hot Water Heater (One Month Later)

02/17/2012 7:08 AM

Hello everyone: As promised here is the one month update. Spoke to tenant and quote "The hot water has never been better. I can take 25 minute showers with no problems". The water tests all passed and are as follows: Nitrate = Was analyzed but not detected. Arsenic = Was analyzed but not detected. Lead = Was analyzed but not detected. Total Coliform = Was analyzed but not detected. Fecal = Was analyzed but not detected. E. coli = Was analyzed but not detected. Enterococci = Was analyzed but not detected. Coliphage = Was analyzed but not detected. Update 3 in 30 days will be the litmus test as the pattern has been the hot water heater fails within 60 days. Please see previous post for all the gory details. For now it looks like the lemon theory is holding up. More to follow.....

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#60
In reply to #59

Re: Update 2: Hot Water Heater (One Month Later)

02/17/2012 11:48 AM

I still believe that electrolysis plays a role, maybe in conjunction with earthing/grounding via the water. I was not the first to say it, but I agree with it!!!

We will see.....

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#61
In reply to #60

Re: Update 2: Hot Water Heater (One Month Later)

02/17/2012 4:51 PM

OK Andy, assuming you are correct. How do I tell if electrolysis is the issue? The heater is 220V three wire run from panel with grounding wire attached to the heater. The piping is PVC to PVC. Given your suspicion how do I tell if it is electrolysis and more importantly what should I do to fix it? Mark K.

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#63
In reply to #61

Re: Update 2: Hot Water Heater (One Month Later)

02/18/2012 4:14 AM

A thought from me is that due to not using copper or steel piping, the current can only flow via the water. The question is how to stop it (of course), but not being able to see exactly what is connected and how rather blunts my thoughts on the matter.....but a heavy earthing cable from the frame of the heater to an outside installed earth spike would be where I would start.....

But before you connect it, attach a voltmeter on AC between the cable and the frame to see if any voltage is shown. You could test with a normal piece of cable and the voltmeter first........do remember that the water at this point in time is a parallel connection path......eg. its shorting the voltage out so the measured voltage will be far lower than it actually is.....

Maybe running a cable from the mains box ground to the same spike too.

I would examine the size of the sacrificial anodes after say 2 months and maybe beef them up....

Just a thought.......or two.....

The trick is finding the path of the current and breaking it......I am no expert, just an interested person......best of luck.

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#64
In reply to #63

Re: Update 2: Hot Water Heater (One Month Later)

02/18/2012 10:44 AM

On re-reading my own post, I am reminded of the code here in many parts of Europe that requires all metal parts of a house water system must be "bonded" to earth. Which was basically what I wrote before, but far more extensive.

When copper pipe was in use everywhere, it happened automatically.....

Hoping you get it fixed and soon......

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#68
In reply to #61

Re: Update 2: Hot Water Heater (One Month Later)

03/04/2012 12:35 PM

Hello Mark K

I just noticed this:

The heater is 220V three wire run from panel with grounding wire attached to the heater.

If you mean three wire + ground and the neutral is attached to the tank, then you have your electrolytic circuit set up due to the neutral not always being neutral exactly. You should only connect the ground wire to the tank and not use the neutral at all

Far

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#69
In reply to #68

Re: Update 2: Hot Water Heater (One Month Later)

03/05/2012 6:24 AM

Good Morning: Sorry for the confusion on the wiring. It is just 3 wires. Hot, Neutral and ground that come right from the main power panel to the water heater. Regards - Mark K.

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#65
In reply to #60

Re: Update 2: Hot Water Heater (One Month Later)

02/22/2012 7:22 AM

Hi Andy - Thanks for the follow up. If you read post #22 as we had an electrician test the circuit. I will follow up with him to ensure that he tested for proper earth grounding.

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#62
In reply to #59

Re: Update 2: Hot Water Heater (One Month Later)

02/18/2012 12:50 AM

The GA is for keeping your promise.

Lemon theory could even account for electrolysis. eg tank without its sacrificial anode, pin holes or fissures in the enamel coating (steel tank), built on Friday after a lunchtime birthday party.....

Do you think that the higher thermostat temp has attributed to the now satisfactory hot water endurance?

Your water tests were looking for toxins and pathogens. How about dissolved salts, Ph, and other corrosion promoting indicators?

I look forward to the next installment.

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#66
In reply to #62

Re: Update 2: Hot Water Heater (One Month Later)

02/22/2012 7:31 AM

Hi Wal - To answer your questions, we allowed the tenant to adjust the thermostat to 135. This was about 10 degrees lower than the previous heaters. We test the PH and TDS monthly. PH has always been between 7.0 and 7.2. TDS has ranged from 100 - 200ppm on the NaCl scale.

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#67
In reply to #66

Re: Update 2: Hot Water Heater (One Month Later)

02/22/2012 10:39 AM

I am not sure what you mean by TDS of 200 ppm on the NaCl scale. TDS takes into account all mineral salts. At any rate, I have tried to use the Langlier Index with regard to the corrosive or encrustation capability of the water (mg/L =ppm). I have assumed the pH of 7, a conductivity of 350 μS/cm (based on the TDS of 200 mg/L). Hardness was also assumed as 10 mg/L as CaCO3 and that was because if you are using RO, it is likely you have softened the water. At 70 degrees F the water is very aggressive, and at 135 F it is still quite aggressive. This means that the water is under saturated with respect to calcium and will attack metals to achieve saturation balance. I would check the anode on some sort of regular inspection, and suggest you switch for a zinc/aluminum model. Contact your supplier for instructions on removing the anode or obtaining a new one. You can play with the LI calculator and check it yourself.

FYI. Langlier Index is neutral when it is zero. If the index is positive it is scale forming and will be more or very scale forming as it approaches an index value of 1. A negative level is indicative of corrosive water. It is considered very corrosive when it is negative 1. I obtained a value of between -0.93 at 135 F and -1.6 at 70F. Colder water will dissolve more metals. If you get better values for hardness, alkalinity, and conductivity, the index will be more accurate than my calculations. It does appear that the water is aggressive and may be damaging to the HWT. The anode is likely short term so that is why you must be prepared to check it or/and change it.

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#70

Update #3 Hot Water Heater Issues

04/15/2012 7:09 AM

Yesterday we went to our rental house to do our monthly maintenance and according to our tenant, the water heater and temperature is just fantastic! This marks 3 months without issues and the longest period a water heater has worked without issues since August of last year. It also is starting to look like our lemon theory is holding water. Forgive the pun. Please read the initial post for all the gory details. If we make it to the six month mark, I believe this issue can be considered closed. I will continue with monthly updates until we reach the six month mark. Regards - Mark K.

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#71
In reply to #70

Re: Update #3 Hot Water Heater Issues

04/17/2012 10:27 AM

Cool...thanks for the update

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#72

Update 5 Month Status

06/25/2012 5:57 AM

This marks 5 months without issues and the longest period a water heater has worked without issues since August of last year. Next update will be six months. Regards - Mark K.

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#73
In reply to #72

Re: Update 5 Month Status

06/25/2012 11:19 AM

Thanks for the update mate!

Glad it's working out.

My hot water heater has been working fine since 1982 (touching wood now). Hope yours lasts just as long.

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#74
In reply to #73

Re: Update 5 Month Status

06/26/2012 5:40 AM

Me too!

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#75

6 Month Update

07/22/2012 10:22 AM

As promised here is my 6 month update. Still no issues with the water heater. It seems the issues were not related to water quality, just a series of element failures and one lemon water heater. Man has this been a learning experience! I really, really want to thank all of you who took the time to respond with your insight and suggestions. Respectfully - Mark K.

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#76

Replacing A Water Heater

08/05/2012 2:33 PM

Once you to get a hot water boiler replacing it's generally easier to get the help of any local provider that might be an expert during this form of works. Altogether you should have a water boiler that would be just as productive just like you wish and so do not ever hesitate for advancement if you know it is really best for you. Because of this almost all boiling water heating units should be serviced and routinely checked for potential seeping. It's important to have a look at the joints plus joints. Simple precautionary preservation of this nature will shield you from substantial substitution expense.

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