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Dishwasher Door Leak -- Lower Gasket/Seal Problem

06/26/2014 10:18 AM

We have a KitchenAid "superba" dishwasher that is about 12 yrs old. One day it just decided to leak and put about 1 to 2 cups of water on our floor. I isolated the leak to the lower door strip seal. I had an appliance technician bring a new strip kit (including side cups) that he installed. Several days later leak is back and strip seal is "off" inside the dishwasher. The strip seal as designed seems to be interference fit. The tech came back and "glued" the strip on using per him "a high quality adhesive they use on high end refrigerators". A couple washes and the leak is back and the strip is loose. I need a recommendation for a good adhesive that with stand up to the humdiity and temperature of a dishwasher. I can also use any other advice that will help me stop this leak. If I don't get it this time, I will have to buy a new unit. Thanks for helping.

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#1

Re: Dishwasher door leak -- lower gasket/seal problem

06/26/2014 10:27 AM

Life is too short.....just get a new one...

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#3
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Re: Dishwasher door leak -- lower gasket/seal problem

06/26/2014 11:07 AM

Agreed. Sounds like they have been doing more "engineering" in the design to reduce the expected life of this and many other consumer goods. Sounds like some planned obsolescence to me.

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#4
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Re: Dishwasher door leak -- lower gasket/seal problem

06/26/2014 1:04 PM

With twelve years of use, I wonder what next is about to fail. It's not really planned obsolescence when an engineer designs all of the critical sub-systems to have a similar MTBF. This is often how machines are made cost competitive.

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#12
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Re: Dishwasher door leak -- lower gasket/seal problem

06/27/2014 8:17 AM

There's a story about Henry Ford scouring junk yards to find out what parts had outlasted the rest so they could be made more cheaply. According to snopes, this is merely a legend.

http://www.snopes.com/business/genius/fordpart.asp

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#15
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Re: Dishwasher door leak -- lower gasket/seal problem

06/27/2014 4:42 PM

Life is too short.....just get a new one...

This is probably good advice. The door leak might just be a warning shot. The next leak might be much more serious. I had a motor seal go out on mine. (Water leaks where it's hard to clean it up.)

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#2

Re: Dishwasher Door Leak -- Lower Gasket/Seal Problem

06/26/2014 11:03 AM

You should look at the door. After 12 years it may be out of adjustment. If out of adjustment the swing of the door maybe grabbing the seal and pulling it out.

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#5

Re: Dishwasher Door Leak -- Lower Gasket/Seal Problem

06/26/2014 8:55 PM

What held the strip on when new?

If you feel strongly about putting a new bridle on a dead horse, I'd be inclined to use a 3M product:

3M Scotch-Weld 10 Neoprene Contact Adhesive Light ...or equivalent.

It comes in tubes, or did back when I used it.

Brush on both surfaces, let dry, do it again, then let dry and apply. You only get one chance, so do it right.

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#6

Re: Dishwasher Door Leak -- Lower Gasket/Seal Problem

06/26/2014 10:32 PM

Try running one more batch of dishes through before you junk it.

Be sure no dish has gotten itself in the wrong place.

you will probably find that it never leaks againl.

This is a common problem with dishwashers.

It rarely happens and no one thinks to read the dishwasher manual which discusses this very thing.

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#7

Re: Dishwasher Door Leak -- Lower Gasket/Seal Problem

06/26/2014 11:00 PM

Make sure the motor seal isn't gone too, by looking under the unit with the lower front cover removed.

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#8

Re: Dishwasher Door Leak -- Lower Gasket/Seal Problem

06/27/2014 1:18 AM

Junk it. That model leaks and you can never fix it for good.

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#9

Re: Dishwasher Door Leak -- Lower Gasket/Seal Problem

06/27/2014 2:59 AM

Fairly recently, my daughter and son in law had a similar problem, but the door seal was not it.

I found that the lower spray assembly, when I removed it to check it out, had a long split where the top and bottom halves were pressed/glued together.....ordered and installed a new arm, problem fixed.....

It was spewing out water horizontally and negating any sealing on the door....in fact, in most designs here its not really a seal per se!!

I wonder how many new machines are sold due to same/similar problems.....

Check the lower spray head and seal or replace if needed.....you might not see the problem with it installed.

A quick test (of sorts) is to run the machine with the lower spray head removed, if it does not lose water then, that is the problem....order a new one.

My SIL (son in law) was overjoyed as its a "slim" machine and costs twice what a wide one does.....

I hope that I have explained the problem (and test/fix) adequately.....if not ask me.

I just had a look on the web and most repair sites do not cover this problem I found. But this one does:-

Dishwasher Troubeshooting

Just click on "Leaking from the Front Door Area"

And it tells you:-

Leaking from the Front Door Area:

  • Is the machine over filling? Many dishwashers fill just to the top of the drying element. Water levels beyond this generally indicate an overfilling situation. Check water level/float system.
  • Is the latch tightly closing the door?
  • Inspect the condition of the door seal
  • Inspect the machines Wash/Spray arms for cracks that might be directing water to the seal areas of the door.

Best of luck!!!

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#10

Re: Dishwasher Door Leak -- Lower Gasket/Seal Problem

06/27/2014 3:46 AM

I have no idea on what glue to use BUT stick with it. Too many things are scrapped for no good reason these days. Come on we are supposed to be engineers not scrap metal men.

I have a dish washer that is 25 years plus old and still going strong. It can be done.

Good luck and keep trying.

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#22
In reply to #10

Re: Dishwasher Door Leak -- Lower Gasket/Seal Problem

07/01/2014 9:17 AM

That's because 25 years ago appliances were built to last 25 years.

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#11

Re: Dishwasher Door Leak -- Lower Gasket/Seal Problem

06/27/2014 7:50 AM

time to get a new dishwasher, they are not that expensive. I bought a pretty good one for about $250 just 6 months ago, and the thing is deathly quiet too.

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#13

Re: Dishwasher Door Leak -- Lower Gasket/Seal Problem

06/27/2014 9:37 AM

Check to see if it's level.If the racks roll forward when you open it, then it will leak out the front of the machine.

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#14

Re: Dishwasher Door Leak -- Lower Gasket/Seal Problem

06/27/2014 2:33 PM

I used to work for Hobart, the commercial Hobart/Kitchenaid under counter dishwashers would have a slow detergent build-up on the filter. If not kept clean, this would allow the water to rise to the bottom of the door & spill over on to the floor. It looks like a stainless steel strainer. Have you seen this at the bottom of the inside part of the dishwasher? If this is o.k. go to the opening of the drain, then check tubing, then solenoid, & follow throught to where it goes into drain or garbage disposal. any pluggage will make D/W respond the same way.

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#16

Re: Dishwasher Door Leak -- Lower Gasket/Seal Problem

06/28/2014 9:00 AM

Great posts -- thanks -- the best dishwasher tolerant adhesive for KitchenAid dishwashers I have found is Silicone Sealant 675652 on the RepairClinic site. Anyone ever used this product?

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#17
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Re: Dishwasher Door Leak -- Lower Gasket/Seal Problem

06/28/2014 9:41 AM

So it was a damaged/missing door seal?

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#18
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Re: Dishwasher Door Leak -- Lower Gasket/Seal Problem

06/28/2014 6:05 PM

It is a loose seal. Will slide on and off but will not stay in place during the washing cycle.

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#19
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Re: Dishwasher Door Leak -- Lower Gasket/Seal Problem

06/29/2014 11:55 AM

I do believe Kenny Rogers sang about a similar problem some years ago. Here is the video:-

Kenny Rogers

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#20

Re: Dishwasher Door Leak -- Lower Gasket/Seal Problem

06/30/2014 10:49 PM

I had the screws come loose on the top of the pump just below the rotor. The seal blew out and stretched so I couldn't fit it back into the slot.I cut a section out and fit it back in and tightened the screws back into place. It had been blowing a stream of water towards the door and causing it to leak. That was a year ago, still working. I think a new seal was expensive or unavailable.

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#21
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Re: Dishwasher Door Leak -- Lower Gasket/Seal Problem

07/01/2014 6:18 AM

Actually, making a seal is relatively easily using a lead pencil and heavy scissors or sharp knife.....by the material at an auto parts store...

There are also products in a tube, that you first clean the surfaces to be sealed (de-natured spirits are good), apply a continuous bead, wait till it starts to dry (read instructions first!), then bolt back together....no gasket and no leaks!!

Look here as a start:-

Tech-101-how-to-use-the-right-gasket-sealants/

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#23

Re: Dishwasher Door Leak -- Lower Gasket/Seal Problem

07/01/2014 9:56 PM

In 1975 things were designed to last 25 years. In 1950 things were designed to last 50 years. In 1900 things were designed to last 100 years. Everything was designed to self-destruct in the year 2000. We're living on borrowed time.

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#24
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Re: Dishwasher Door Leak -- Lower Gasket/Seal Problem

07/01/2014 11:01 PM

In 2014 things are designed to last until 2018 because most people replaces everything in two year and blame outsourcing as the problem.

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#25
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Re: Dishwasher Door Leak -- Lower Gasket/Seal Problem

07/02/2014 3:36 AM

At first glance funny.

At second glance, FAR TOO CLOSE TO REALITY!!!!

Many thanks for sharing!

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