Recently at our plant, our main gas genset tripped. However the UPS failed to take load as the entire UPS (50 Kva, 3phase) unit turned off resulting in total blackout. And when the mains were restored, the UPS turned on!
We checked the battery bank which showed a healthy 440V at its terminals. Before we bring in the vendor, I would like to know what could cause the whole UPS to 'turn off' when it should rather be 'delivering power' in case of such emergencies?
Even if the battery bank is weak, the UPS should at least turn on the inverter and give power for limited time and display low battery alarm on its panel. But the whole UPS and its panel went dead.
I'm no big thinker, but this made me wonder, from where does the UPS itself takes the power to power-up its internal circuitry, controller and panel etc? Does it gets from the AC mains or from the battery bank alone? Or does it first takes its power from the AC mains and then turns to battery bank in case of mains failure?
Is it possible that the UPS takes power from the battery bank through a 'circuit' or 'card' and that particular 'circuit' or 'card' is faulty??
Thanks :)
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