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A Failing Grade for Online Assessment? (Part 2)

Posted August 13, 2009 6:00 AM by TechoutReach

Listening to Feedback

Using student feedback to customize future instruction is nothing new, but consider the advantages of making it public. The primary reason for the popularity of online teacher rating sites is, obviously, students' natural desire to vent their frustrations or counter such comments with praise. In other words, teacher rating sites serve as the Web's wonderful uses and gratifications theory in action.

Now, the site's operators might argue that the true reason for their creation is for students to best choose teachers when it comes time for scheduling – an argument provided by the operator's sister site, RateMyProfessors.com. The problem is this point is moot at the secondary school level since many American secondary schools lack the level of autonomy students receive when attending a college or university. Speaking of which, while most places of higher education conduct teacher evaluations at the end of a course, the results of these evaluations, to my knowledge, are not made available to students; here's where the feeling of instant gratification comes from with public websites assessing educators.

Personally, I love getting student feedback and I often will collect it, even informally, as a means of transitioning from one unit of study toward the next. Having students anonymously write comments and feedback either on an index card or posting to your personal blog/website can help you tailor future instruction for that specific audience. Whether you're going to heed their "advice" or not, you'll be giving students the feeling of actually having some kind of say in not only how you teach, but how their class activities and studies may unfold as the course continues.
A Catch-22 for the Anonymous Post

Without a doubt, the guys running these sites must continually face serious credibility challenges from anyone able to see the forest for the trees. Credibility is the tip of the anonymity iceberg when it comes to digital communication, and while I obviously do not wish for students' names and information to be published online, I do think there needs to be criteria established in order to make something like these rating sites valuable. And we're not just talking about these specific sites.

Considering other similar websites related to assessing teachers and school districts such as GreatSchools, SchoolDigger, or SchoolMatters, are mostly contributed to by parents, shouldn't we funnel our efforts for online assessment into a source that gives the user an honest result of a teacher or school? Perhaps schools could elect to create their own version of a site like these through an intranet service, thereby allowing students similar criteria for assessing their teachers anonymously but with proof of enrollment in a particular teacher's class.
We can continue contributing to sites like those mentioned here, but will it change the way educators conduct self-assessment? While I occupy my time developing real, face-to-face interactions with teenagers who are hopefully gutsy enough to tell me to slow down with the literary elements used by lesser known authors, I'll also keep hoping for someone to develop a teacher rating site that's actually helpful and not just a means for either overly vindictive or overly approbative students to profess their feelings for the world to see.

References:
PBS Teachers: https://www.pbs.org/teachers/learning.now/2006/08/educatorranking_websitesthe_st.html

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Guru
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#1

Re: A Failing Grade for Online Assessment? (Part 2)

08/13/2009 10:05 AM

I come from a small high school where it was not necessary to look up teachers, they were for the most part, predetermined. In the case where you did have a choice between two, scheduling was out of your control and guidance counselors took the reins to make sure that everyone got the classes they needed/wanted regardless of who is teaching it. In that respect RateMyTeacher would not be helpful at all to have at my school.

When I went to college, there are so many different classes with professors that I'd never heard of. There is such a large student body, that word of mouth is harder to obtain for all professors. RateMyProfessor is a good tool for determining which classes were the best/easiest/etc.

I think it would be a great idea to have students write comments or suggestions or fill out a brief evaluation in front of you. You can still keep students anonymous, but at the end of the day, the students KNOW you are going to see what they wrote and that may keep them from writing truly nasty notes. I think on the websites, students don't intend for their teachers to see it. I think students underestimate their teacher's abilities on the internet.

Perhaps if students know that you will definitely be looking at their comments, they will not be so hasty as to write cruel things.

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#2
In reply to #1

Re: A Failing Grade for Online Assessment? (Part 2)

08/13/2009 10:26 AM

I think another issue is that it is so subjective. TechOutReach and I can grade the same Regents Essay and come up with scores either identical or off by 1 for hundreds of essays in a row. That is because of exhausting amounts of training and discussion about how we define our criteria.

As we can't give kids low scores because they are annoying or lazy, being angry because a teacher was hard or having undeserved praise for a teacher because he or she was funny are both worthless. That is, unless you are not looking to improve the educational experience.

Maybe students should just rate whether or not their class was a good experience instead of the actual instruction itself because it appears most of the time that is what they are doing and that evaluations are rarely made with emotions in check

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#3

Re: A Failing Grade for Online Assessment? (Part 2)

08/14/2009 11:17 AM

Personally I am torn on the issue for online teacher assessments. First of all I know that many prospective students use the above mentioned sites before they enroll in classes. Often times these assessments DO help the students researching the instructor and how they conduct their class and subject material.

Having said that, as commented before, a lot of the evaluations are based solely on an incident(s) that solidifies the instructor in either the "Horrible" or "Outstanding" category with no regard to the course itself. Does a student give the teacher a 1 out of 5 because he/she caught him/her cheating on a test? Of course that happens, and accounts for a lot of the evaluations seen on these sites.

Overall I think in-class/in-person evaluations is the way to gather real useful data with regard to an instructor and a course. I think for the instructors sake the privacy aspect is ideal with in-class evaluations as opposed to being bashed online anonymously. Great article.

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#4
In reply to #3

Re: A Failing Grade for Online Assessment? (Part 2)

08/14/2009 11:31 AM

Very true. Users of the site need to ultimately decided if the posts for a teacher will accurately reflect how they conduct a class or whether the comments are thoughtless rants.

I stumbled across a website called tellonu while writing this blog, and while the site's not limited to teachers it still caters to anyone who gets that same feeling of gratification by just complaining to an online audience. I think I'd rather just shout at a brick wall.

Thanks for reading.

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