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Early in the Information Age, many were sold the dream of the paperless office. All the reports, forms, drawings wouldn't ever have to make it to paper. "Going paperless" would save money, boost productivity — mainly from time savings in managing and sharing documents, but also big floor space savings. I was eager — but I'm still waiting. Did our distrust of electronic copies, or the need for a tactile backup, keep stacks rising on desk corners? In fact, I believe we increased our use of paper, maybe until recently. Is the growing ability to share files across diverse platforms finally getting us there? Or, do we have to wait for government agencies and insurance companies to finally turn off their faxes for the last time?
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